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Business Profile

Check Recovery Services

American National Recovery Group Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Check Recovery Services.

Complaints

Customer Complaints Summary

  • 23 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2022

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today (11-21-22) I received a vehicle tax bill from American National Recovery Group Inc., saying that I am one year over due on vehicle taxes for two vehicles that I owned when I was stationed in Groton, CT. The bill states that I owe $1,120.13 if paid by December or $1,106.96 if I pay by November. 1. I sold both of these cars last year and no longer own either of them; 2. I have not lived in Groton, CT for over three years; 3. I am active duty military, and have received tax exemptions from the state of CT for vehicle taxes, and additional taxes have already been paid when both of the cars were purchased; I have documentation from the state of Connecticut regarding all tax exemptions for the five years that I was stationed in Groton, CT. They received copies of my LES prior to issuing my exemption. Thus, I do not owe any taxes to you and would request you removed my contact information from your business and also remove your name from my credit report, as you are erroneously attributing me something I do not and have never owed.

    Business Response

    Date: 11/29/2022

    To Whom It May Concern, 
    Thank you for your correspondence concerning the Town of Groton. The accounts have been placed here have been closed for Military Exemption as per the Town of Groton Assessor. We apologize that you received a letter in error. 
    A zero balance letter will be sent to affirm the above. 
    Regards, 
    Danielle S*** 
    Collections Representative ANRG,Inc 

    Customer Answer

    Date: 11/29/2022

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ***********************************

American National Recovery Group Inc. is NOT a BBB Accredited Business.

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