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Business Profile

Fliff Inc

This business is NOT BBB Accredited.

Complaints

This profile includes complaints for Fliff Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Fliff Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Fliff Inc

      840 1st Ave Ste 400 King of Prussia, PA 19406-4062

    • Fliff Inc

      100 S Broad St Ste 30 PO Box 22645 Phila, PA 19110-1001

    • Fliff Inc

      1150 1st Ave Ste 501 King of Prussia, PA 19406-1316

    Customer Complaints Summary

    • 68 total complaints in the last 3 years.
    • 24 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/01/2024

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Does not want to pay me my winnings.

    • Initial Complaint

      Date:10/11/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been trying to withdraw money for days. The app will not connect with my bank account correctly for a withdrawal. There is no phone number to call and Fliff tech support continues to blame other vendors, like Plaid. However, I have spoken to Plaid and they have shown me that their side is working fine, and that the issue is on Fliff's side. they refuse to help me withdraw my money via bank transfer and they continue to ignore my requests and push me to other vendors. They are withholding almost $2000 of my money.

    • Initial Complaint

      Date:09/04/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Fliff has been unable to reinstate my account after they falsely banned my account. I have contacted them over 4 months and they have provided some updates, but now are no longer responding to my inquiries on my accounts reinstatement process. They banned me for being a "professional sweepstakes player" after I inquired as to when I would receive Fliff Cash for the mail-in entries I had sent two months prior. I was simply requesting an expected date for when I would be able to play on their platform again as the **** March Madness tournament was coming up. I hope this can be resolved soon as I really enjoyed using Fliff.

    • Initial Complaint

      Date:08/20/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Not sure how they did it, but on August 19, 2024, they fraudulently charged a debit card linked to my ****** account 5 times: $19.99 four times and $49.99 once. They attempted a sixth charge for $99.99 which was declined due to the account being overdrawn after the first five charges. I have never visited the site, and have never gambled or placed bets on anything in my entire life. I had never heard of this company or it's gambling site before it's fraudulent charges appeared on my account.

    • Initial Complaint

      Date:07/16/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      07/15/2024 There are three transactions made from my banking account that was apparently hacked by this company as I have no idea where this company came from and I think it's down right sad that people stoop to these levels to steal hard working peoples money. I am currently working with my bank to correct this situation but these people need to be accountable for they're wrong doing.

    • Initial Complaint

      Date:06/10/2024

      Type:Sales and Advertising Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im on vacation n checked my account at my credit ************* r all these charges i did not make. I tried using my card on 6/9/24 n insufficient funds there. Thats why I checked n all these charges. I cant use my card it has drained my vacation money I had transferred from my pension on 6/5/24

    • Initial Complaint

      Date:06/07/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They offer free mail in sweepstakes as required by law. I have sent it and this time they said I have been banned for being a professional sweepstakes player. As the rules say I can send on 50 a month but then get banned for doing that and I got an email response saying my account can be reviewed but now no one will answer back to any of my messages

      Customer Answer

      Date: 06/09/2024

      *************************************** pa *****

    • Initial Complaint

      Date:05/30/2024

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had to look up what FLIFF INC even was. *** never participated in sports betting in my life. Or any gambling for that matter. Not sure who got ahold of my venmo debit card info, or how, but they completely drained my account in 7 separate unauthorized charges on 5/14/24. I am a VERY broke college student.. $130 might seem like nothing to you, but I literally need every earned ***** to pay my bills. That $130 needed to cover my last two bills for the month: car insurance and phone bill. Not only do I now have late fees with them, but Im subject to lose my geico policy because of this, AND my bank (who I transfer my venmo money to in order to pay bills through) has charged me with several overdraft fees from trying to process bill payments. Venmo denied my dispute (which is ridiculous!!!) so now Im basically screwed.. and TICKED. I filed a report with FTC which Ive never done before, so idk if that will even help me out. Im going to have a nice little chat with ***** about this tomorrow

    • Initial Complaint

      Date:05/07/2024

      Type:Sales and Advertising Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have never even heard of this company and on April 18 they stole $399.98 in 4 increments of $99.99 and one $19.99 charge. I have no idea how they accessed my bank account information but it has been h*** trying to recover these funds back from my bank. They withdrew all the money I had and I am unable to pay my rent due to this circumstance, and am now being evicted. Whoever this company is should be ashamed of themselves for fraudulently hacking people's bank information and stealing what little money people have for their own personal gain. I hope you people are caught and delt with accordingly by the appropriate authorities.

    • Initial Complaint

      Date:05/01/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had deposited $250 into my Fliff account. The first payment of the $250 failed on my end and was instead subtracted from my winnings. After this, Fliff successfully retried the payment and was successful in retrieving the original $250 from my bank account.

      When I contacted the Fliff support team, they attempted to get me to deposit more money as a step to resolution. When I questioned the approach, Fliff proceeded to suspended my account and added a negative balance of $250 which has, without a doubt, been paid twice already.

      I would love accountability for this business's poor (and gaslighting) consumer practices.

      Customer Answer

      Date: 05/08/2024

      From what I can find, the following is Fliff's address:

      *** * ***** ** *** **, Philadelphia, Pennsylvania, *****

    Fliff Inc is NOT a BBB Accredited Business.

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