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About

About This Business

Roto-Rooter specializes in plumbing and water clean up services.

BBB Accredited Since: 8/20/2026

Years in Business: 90

Business Details

BBB File Opened:
9/12/2018
Business Started:
12/31/1935
Date of New Ownership:
1/1/2022
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Big Diehl Plumbing LLC
Business Management:
Mr. John Stepowoy, Owner
Ms. Danielle Aarsvold, Marketing Coordinator

Additional Contact Information

Principal Contacts
Mr. John Stepowoy, Owner
Ms. Danielle Aarsvold, Marketing Coordinator
Customer Contacts
Mr. John Stepowoy, Owner
Ms. Danielle Aarsvold, Marketing Coordinator

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of PA171617 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 5/7/2028.

Pennsylvania Attorney General List of Registered Contractors

16th Floor, Strawberry Square

Harrisburg PA 17120

888-5206680

Fax: (717) 7878242

Additional Information

Other Resources
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square
Harrisburg PA 17120
Phone Number: (888) 520-6680
Fax Number: 717-787-8242

Frequently asked questions about Roto-Rooter

  • Is Roto-Rooter BBB Accredited?

    Yes, Roto-Rooter has been a BBB Accredited Business since August 20, 2026.

  • What is the BBB rating of Roto-Rooter?

    Roto-Rooter has an A BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Roto-Rooter have on BBB?

    Roto-Rooter has 4 complaints filed with BBB in the last 3 years, none of them in the last 12 months.

  • How do I file a complaint against Roto-Rooter?

    You can file a complaint against Roto-Rooter on BBB.

  • Where is Roto-Rooter located?

    Roto-Rooter is located at 115 Sann St, Johnstown, PA 15904-5805.

  • What does Roto-Rooter do?

    The BBB Business Profile for Roto-Rooter describes the business as follows: Roto-Rooter specializes in plumbing and water clean up services. Business category: Plumber.

  • How long has Roto-Rooter been in business?

    Roto-Rooter has been in business for 90 years, since 1935.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.