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Business Profile

Financial Services

Coventry Direct, LLC

Reviews

Customer Review Ratings

4.87/5 stars

Average of 269 Customer Reviews

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Review Details

  • Review fromJ Joseph P

    Date: 06/23/2025

    5 stars
    **** ******* of Coventry was helpful,attentive,polite,and knowledgeable in assisting me with the paperwork to sell my policy. He was concerned that I get fast and easy response
  • Review fromJohn P

    Date: 06/20/2025

    5 stars
    ***** B, was supportive throughout the entire process make it seamless. His professionalism and understanding when encountering issues with the application process was very helpful in completing it.
  • Review fromJohn W

    Date: 06/18/2025

    5 stars
    Thank you ***** for your help in trying to sell my policy. You have gone above and beyond what I expected toward getting this. I am sorry that it worked out that I couldn't sell it, but i appreciate the way you explained the reason why.
  • Review fromMonty M

    Date: 06/17/2025

    5 stars
    ***** was very helpful even though our policy was not eligible. Called when he said he would. Extremely friendly and customer oriented.
  • Review fromEsther W

    Date: 06/17/2025

    5 stars
    ***** ****** was extremely helpful in explaining and walking us through the process of selling our insurance policy to Coventry Direct. He was very knowledgeable and supportive and were very pleased with the result.
  • Review fromWilliam B

    Date: 06/13/2025

    5 stars
    A former employer assigned a term policy to me which I did not need, and on which I was the insured. I'm in great health and the policy had no cash surrender value, so I was surprised when Coventry came up with a buyer willing to pay a price which I found attractive. ******* ********* guided me through the process with excellent support at every stage. It all went very smoothly, and I am pleased with my unexpected windfall.
  • Review fromPaula E

    Date: 06/13/2025

    5 stars
    I recently was faced with dealing with the term life insurance of a loved one who does not have anyone to leave the funds. In fact, he really needs the funds to pay for his care. The life insurance company pointed me to Coventry Direct. I had no idea that there were companies that bought term life insurance policies. I was fortunate to work with **** ********, Regional Director. He was very caring and hep me through this process. I received a fair offer and will now have additional funds to pay for my person's care. I highly recommend Coventry Direct and ****!
  • Review fromCeleste C

    Date: 06/12/2025

    5 stars
    ***** was great! Very professional and kept me informed at all times. A pleasure to work with.
  • Review fromJohn P

    Date: 06/12/2025

    5 stars
    Andrew was very pleasant to work with, although the process can be very lengthy at times.
    Overall, the results are very good, and I would recommend this to many of my friends.
  • Review fromArlin S

    Date: 06/09/2025

    5 stars
    ***** *. was very helpful and responsive to all of my questions!

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