Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Elevator Service

Stiltz Home Elevators

Reviews

Customer Review Ratings

4.72/5 stars

Average of 85 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromD Susan R

    Date: 03/07/2024

    5 stars
    I had a Stiltz elevator install over 2 years ago it was one of the best decisions I ever made. More so than putting an elevator in my house was the company I chose. Mike came and looked at the space, from the get go I knew this was a company and person I wanted to do business with. Due to my stupidity I have had 2 problems a call to Mike and he walked me through what I was doing wrong. The commitment doesn’t end when the installation is completed. You will not go wrong by selecting such a caring company.

    Stiltz Home Elevators

    Date: 03/08/2024

    Thank you for your kind words. Don't beat yourself up over the issues, it's all part of the learning and getting used to the lift being part of your life!
  • Review fromMichael L

    Date: 02/28/2024

    5 stars
    Our Stiltz TrioAlta elevator was the perfect solution for us staying in our home for many more years and not need to worry about downsizing or moving into a "senior citizen" option. It works flawlessly, is very quiet, and we love the clean design. I especially like the thoroughness of our annual maintenance inspection which dialed in a few little extras to ensure the lift will be free from any needed adjustments.
    And I figured out the ideal and cheap solution for an emergency 911 phone in the car. All you need to do is connect the charge cord from any 4G or 5G phone to the already installed USB connector in the car, and then simply Velcro the phone to the cavity cover for use if ever needed.
    I bought a cheap used phone on eBay and tested it by calling the 911 operator. You do not even need any cellphone account, if fact ours doesn't even have a SIM card installed, because by law, all working cellphones must be able to connect to 911, whether on an active provider account or not. BTW, 3G cell service is being discontinued and will be unable to connect to anything, including 911. Extra piece of mind nearby.

    Stiltz Home Elevators

    Date: 02/29/2024

    Thank you for your review and for putting your trust in Stiltz.
  • Review fromThelma C

    Date: 02/28/2024

    5 stars
    .My husband and I are getting older, and living in a 2 story house is beginning to present problems.
    We called an elevator company and when they came out to give us an estimate we were shocked to find out the price and process to put one in. They said it would take 5 months to install and the cost was double what it cost for our Stiltz. A friend of mine said she saw an ad for Stiltz in a magazine. We did some research and decided to give it a shot. We were very impressed with the crew that came out, Aging in Place. They took 5 days(!) to install it. It is in a former closet in my husbands office. When the door is shut, you cant even tell its not just a closet! We love it. I am so happy with it as i was diagnosed with Parkinsons disease and now we can stay in our 2 story home

    Stiltz Home Elevators

    Date: 02/29/2024

    Thank you for sharing your experience of shopping for a home elevator. We strive to make things quick and more economical so it's great to hear that was your experience. Thank you for being a Stiltz customer.
  • Review fromIna B

    Date: 02/27/2024

    5 stars
    This Stiltz Lift has made a huge improvement in the quality of life for my husband. He had such a hard time using the stairs and since we have lived in our home for over 40 years, we did not want to move. Now he can go down to the kitchen for meals and back up to our office or bedroom with no problems.

    Stiltz Home Elevators

    Date: 02/27/2024

    We're delighted to know life is easier in the home you have loved for so long. Thank you for being a Stiltz customer and for leaving a review.
  • Review fromJim B

    Date: 02/20/2024

    5 stars
    I think my Stiltz home elevator is the best value for preparing for elderly non mobility years. It is quiet, easy to operate and didn’t break the bank
    -Jim

    Stiltz Home Elevators

    Date: 02/21/2024

    Thank you for your review. We agree Stiltz offers excellent value for your bucks!
  • Review fromMike J

    Date: 01/26/2024

    5 stars
    My Stiltz elevator is almost 2 years old. Use it many times every day. It has been maintenance free! No issues requiring a service call at all! We LOVE our elevator! Initial installation was smooth and went exactly as they had informed us it would. These folks have their act together! Thank you!

    Stiltz Home Elevators

    Date: 01/29/2024

    Thank you for your review of your trouble-free experience with Stiltz!
  • Review frommarilyn w

    Date: 01/25/2024

    5 stars
    the estimate employee was very informative and helpful. The installation was very easy clean and quick. We have had our Stiltz Home Elevator for about a year now and it is wonderful Easy to use and efficient for taking up heavy suitcases and laundry. Big enough for 2 people to use and big enough to get a chair inside. It has changed my life and had made it possible to stay in our two story house as we get older. m white

    Stiltz Home Elevators

    Date: 01/26/2024

    Thank you for taking the time to review your Stiltz home lift. It's great to hear how it has made your life easier and how you have been able to remain in your home. We appreciate you choosing Stiltz.
  • Review fromMichael L

    Date: 01/20/2024

    5 stars
    I've had my Stiltz elevator now for more than two years and would recommend it to anyone with mobility issues. Easy install, as we replaced a spiral staircase, all done in a single day. My only two recommendations: 1) That you upgrade the telephone if you opt for a telephone in the elevator. The one provided did not have a ring-mute function. 2) You buy a full length cable wrap for the power and telephone cables, which you can get for about $ 12.

    Stiltz Home Elevators

    Date: 01/22/2024

    Thank you very much for your review and for being a Stiltz owner. We appreciate the feedback also.
  • Review fromToni G

    Date: 01/19/2024

    5 stars
    To All Concerned,
    We had been looking for a solution for both of us because we both need knee replacements for several years. Our 2-story home was becoming difficult to live in. I researched home elevators and was not convinced that my research was what we were looking for. Most of them were stair rail lifts. Somehow, I found the Stiltz website, and I was immediately elated. I researched further, looking for anything about Stiltz.
    At one point we were convinced that we would have to sell our beautiful home. We never wanted to sell or move. Once I had a brochure, we were convinced that this was an excellent solution for our dilemma. When I called Stiltz for an appointment everything just fell into place. The Tony Pulley Team were so professional and so personable. They answered all our questions, our reservations and any hesitation issues we may have had. We cannot praise them enough, if we had a million kudos to give them, we would. We have told all our family and neighbors. In fact, our next-door neighbors are considering getting the same model we have.
    We would gladly give referrals for Stiltz elevators. We are extremely happy with our choice and our decision. Now we know that when the time comes, anybody can purchase our home, which makes us very happy.

    Stiltz Home Elevators

    Date: 01/22/2024

    Wow. What a review! Thank you so much for your kind words. It's our privilege to have earned your trust and business and we're are delighted to know how happy you are with the lift.
  • Review fromZOILA R

    Date: 01/18/2024

    5 stars
    Excelente, me encantó el elevador ha facilitado mucho para mis papas que son de la tercera edad. Y ha sido muy bueno para ellos y para mi también. Fue una inversión perfecta para la salud y bienestar de ellos...Altamente recomendado!!!!

    Stiltz Home Elevators

    Date: 01/22/2024

    Gracias por su reseña y por ser cliente de Stiltz. Estamos encantados de saber lo útil que ha sido el ascensor para tus padres.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.