Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Elevator Service

Stiltz Home Elevators
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.72

Average of 85 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Robert p

    Date: 01/12/2024

    I am 73 and my wife is 59 - I have the problem with the stairs. This was one of the best decisions I have made in a long time. I am happy and she is happy. After the initial consultation, I had full confidence that Stiltz was the right product for me and my home. From start to finish, Stiltz's representatives were professional and reliable. My questions and concerns were handled promptly and with extreme courtesy - no issue was too small. The installation was quick and easy. The elevator does not take up much space and they were able to install it in the location I selected. They work with you to make sure you are happy and it's a good fit (I had very limited options). Their employees were very proficient and respectful of my home - very clean and very polite. I had full confidence in them. The price was affordable compared to the price of a stair lift chair (no unsightly rails on my stairs) and worth it. They have an excellent warranty. I am so happy now that I can really enjoy my home - no more worries about the stairs. I feel safer too. Best of all I get to stay in my home. Thanks to everyone involved in the process.

    Stiltz Home Elevators

    Date: 01/22/2024

    Thanks for leaving a review about how well everything went with the purchase and install of your Stiltz lift. It's great to hear about how the stairs are no longer a worry. Thank you for being a Stiltz customer!

  • Chester E

    Date: 01/11/2024

    My wife and I purchased our two-story home when we were young and never thought about all the bedrooms being on the second level could someday become an issue with our quality of life in our home. Well thirty years later I'm in a battle with pancreatic cancer. We had considered having an elevator installed in our home prior to my diagnosis and after being diagnosed we decided that having the elevator installed would be a smart thing to do. I completed chemotherapy and had a successful Whipple surgery September 2023, having the Stiltz Elevator installed in our home is one of the best investments we could have ever made to our home. I truly believe having the Stiltz in our home played an instrumental part in my speedy recovery. We also use the Stiltz to carry laundry from upstairs to the downstairs laundry room. The team that installed our elevator was very professional, they installed our Stiltz in a timely manner. I would recommend the Stiltz to anyone thinking about having a system installed in their home.

    Stiltz Home Elevators

    Date: 01/22/2024

    Congratulations on your recovery; we really appreciate you taking the time to leave a review for your Stiltz lift. We are honored to be a part of making your life easier.

  • Mike E

    Date: 01/11/2024

    Great work looks nice no mess if I can give more then 5 stars we would. Thank You

    Stiltz Home Elevators

    Date: 01/22/2024

    We'd love to accept more than 5 stars if it were possible! Thank you for installing and reviewing a Stiltz lift.

  • Richard M

    Date: 01/11/2024

    We are extremely pleased with our Stiltz elevator. It has saved my wife and I many, many steps between floors which, as we get older, have become more challenging. We consider Stiltz and their installation personnel true professionals who did a fantastic installation in essentially two days with minimal disruption to our household. We use our elevator several times a day and it has been a true blessing during the holiday season as we moved many items between floors without having to use the stairs. In addition, this elevator has added value to our home and will allow us to live in our home as long as we want without worry. We are extremely pleased with Stiltz and its very professional employees and contractors.

    Stiltz Home Elevators

    Date: 01/22/2024

    Thank you for the review and for being a Stiltz customer. Minimal disruption during installation is our goal so it's great to know that was your experience!

  • Vivien C.

    Date: 01/10/2024

    We are in our 80s and want desperately to stay in our home. I saw an ad for Duo Alta Stiltz elevators and we said, "this will work!" We purchased two for our three story house, one from the laundry room near main entrance (groceries and laundry) and one from the main floor to the bedroom. Voila! We did it or rather Stiltz did it! We love the safety features but the look is a close second. They fit into our modern home decorated with antiques and arranging furniture around them has been great fun. The folks at Stiltz were attentive and personable and from seeing their ad to installation took less than a month. Our very lives have been changed. We live in Westchester County, NY, and the company Stiltz recommended for installation, Alpha Care Supply, was top notch and we felt we were in the best hands.

    Stiltz Home Elevators

    Date: 01/11/2024

    What a wonderful review of your TWO Stiltz home lifts. Thank you for putting your faith in Stiltz; we're delighted to have been a part of making life more convenient and safer.

  • Linda V

    Date: 01/09/2024

    The Stiltz Lift has made our lives so much easier. As we are older, we needed the ability to get to our large basement more easily than steep stairs. We installed a Stiltz Lift and moved our washer and dryer to a new basement laundry room. It's now easy to get to our woodworking shop, laundry room, bulk food item purchases, and storage items. No more lugging items up and down the stairs. Everyone who visits has to take a ride on our new Lift and marvel at how much easier it would be if they or a relative installed one.

    Stiltz Home Elevators

    Date: 01/10/2024

    Thank you for sharing how the Stiltz lift has made your life easier. We'd be more than happy to help your friends and family install one too!

  • Doug B.

    Date: 01/05/2024

    Ordered on 8 December and installed on 28 December. The installation crew, Tad Stoker and his sons, out of Blackfoot Idaho, were able to do it in one day. I wanted to reach my basement and this was the ideal way to do it.
    Highly recommend for boomers wanting to stay in their homes while aging.

    Stiltz Home Elevators

    Date: 01/08/2024

    Thank you for the review. It's great to hear about the quick turnaround on the project!

  • Margot S

    Date: 01/03/2024

    We love our elevator! It makes life much easier for an elderly person.
    Installing a Stiltz lift is much cheaper than moving into a one-story house.
    We are traveling a lot. We appreciate the fact that we can transport our heavy luggage with the elevator instead of lugging it up the stairs.
    Thanks to all the dedicated Stiltz employees!

    Stiltz Home Elevators

    Date: 01/04/2024

    We appreciate your review and for being a Stiltz owner. Enjoy your travels!

  • Igal Y

    Date: 01/02/2024

    We had an excellent installation of our Stiltz Elevator with the help of The main office in PA and the office in Las Angeles, Spencer Mike and the 2 lady's that did the installation. They office service in our are ( Los Angeles) is great, answer the phone or email on very short time and they are very nice. we having the Lift for more than a year, it has performed beautifully and we are very happy with it. My wife uses it constantly during the day to go between our first floor and the seconds floor . Heartily recommend Stiltz Elevator.

    Stiltz Home Elevators

    Date: 01/03/2024

    Thank you for your review and kind words about our partner in California. We appreciate you being a Stiltz customer.

  • FERNANDO S

    Date: 01/02/2024

    We live in California in a big house, over 2700 sq feet and when we realized it’s too much home for the 2 of us, we’re confronted with the moving dilemma, and realized that adopting the home to our future needs would be easier than moving. The lift idea came to fruition and for a fraction of the cost and disruption we enhanced and improved our home for years to come, without leaving 20 years of improvements and making this new house, our home. We still only use our elevator sporadically, maybe just once a week, but we know it’s there to carry heavy things up and down. It’s also a great ride for our 3 grandkids.

    Stiltz Home Elevators

    Date: 01/03/2024

    We love that you have got ahead of the game and installed the lift before your really need it. It's there for when you do and will also make a great dumbwaiter in the meantime!

    Thanks for the review and for being a Stiltz customer!

Stiltz Home Elevators is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.