Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Schuler Service, Inc.

Reviews

Customer Review Ratings

4.96/5 stars

Average of 256 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromWilliam E

    Date: 04/12/2023

    5 stars
    Deron H****** was punctual and ready to work! We appreciate Schuler's employees so much because they are so customer oriented. Deron Came prepared to address our plumbing needs. We have so much confidence in Schuler employees because they come prepared to address the problem. And they are experts! We are so thankful for the explanations that Deron provided, he is such a patient person., answered all of our questions and gave us much valuable advice to prevent future problems. We are so fortunate to have a company like Schuler to provide such professional service with a personal touch!

    Schuler Service, Inc.

    Date: 04/17/2023

    Wow, William, thank you for leaving this absolutely glowing review! Deron has been with us over 7 years and is truly an asset to us and our customers. His dedication to excellent customer service and and his pride in his work shines through on every job he encounters. We appreciate your confidence in his abilities and entrusting him with your home. We genuinely appreciate your business and we look forward to working with you in the future!
  • Review fromDonald S

    Date: 04/11/2023

    5 stars
    John was punctual, professional, efficient, clean, and helpful. Would be more than happy for him to handle any of our plumbing needs. Five Star for sure.
    Don S.

    Schuler Service, Inc.

    Date: 04/12/2023

    Thank you for the 5-star praise, Donald! John has been with Schuler Service for 24 years and he is a prime example of a great technician. We are fortunate to have him on our team and we look forward to working with you again. Take care!
  • Review fromJohn D

    Date: 04/11/2023

    5 stars
    Contacted Schuler after a recommendation from my HVAC company. From beginning conversation to execution, everything was excellent. Friendly, knowledgeable people backed by technology that supports their work rather than spams you.
    Clearly they understand the importance of a good customer process as well as excellent human interaction.
    Couldn't be more impressed.

    Schuler Service, Inc.

    Date: 04/12/2023

    Hi John! Thank you for this awesome review! Everyone here at Schuler Service takes the utmost pride to help and fix any customer needs, this includes taking the initial call all the way to the completed repair. Our team works hard to provide our customers with the highest level of excellence. Thank you for choosing Schuler Service. We hope to work with you again in the future!
  • Review fromJonathan O

    Date: 04/10/2023

    5 stars
    Noah was great! Very clear, professional, and worked fast! Thank you!

    Schuler Service, Inc.

    Date: 04/11/2023

    Hi Jonathan! It's great to hear that Noah was able to help you out! Our team takes pride in providing exceptional customer service and a job well done. Thank you for choosing Schuler Service. We hope to see you again!
  • Review fromJoe D

    Date: 04/05/2023

    5 stars
    Jason has been servicing our water treatment system from the start. We went to Schuler Service after interviewing other plumbing company's and they had the right system for our needs. Sean helped us when we needed it and the service we get from technicians like Jason proves we made the right choice. We know that we can count on them.

    Schuler Service, Inc.

    Date: 04/06/2023

    Hi Joe, thank you so much for this amazing review! Jason and the rest of the Schuler Service team are dedicated to providing our awesome customers (like yourself) with the best possible service. Your loyalty is the highest praise we can receive. Thank you for entrusting us with your home. Take care and have a great day!
  • Review fromLisa F

    Date: 04/04/2023

    5 stars
    Jason was extremely knowledgeable about the next water treatment system we had installed. He explained the system to us in detail!
    We have used Schuler before and most definitely use them again! Thanks to Shawn and Christian as well! Job well done!

    Schuler Service, Inc.

    Date: 04/05/2023

    Lisa, thank you so much for this awesome review for Jason, Christian and Shawn! We are pleased to hear that everything was explained to you regarding your water treatment system. Please give us a call if you have any additional questions. Thanks again and we look forward to working with you in the future!
  • Review fromPat & Jack S

    Date: 04/03/2023

    5 stars
    Brian D explained everything he did, helped us understand what our problem was and explained how the process will work. He was prompt, courteous and thorough. THIS is why I use Schuler Service.

    Schuler Service, Inc.

    Date: 04/04/2023

    Pat and Jack, thank you for this awesome review for Brian! He has been with us for over 17 years and he strives every day to provide our customers with the highest level of customer service. Thank you for the opportunity to work with you again. Your loyalty is the highest praise that we can earn!
  • Review fromFrank M

    Date: 03/29/2023

    5 stars
    Your service was excellent
    Chuck Bell was prompt, courteous, and very professional.
    It's good to know you can count on Schuler for expert workmanship.
  • Review fromPramod S

    Date: 03/29/2023

    5 stars
    Brian was quick and clear. Yes, his company is expensive yet, a quick resolution is always better than expense

    Schuler Service, Inc.

    Date: 03/31/2023

    Pramod, thank you for taking the time to tell us how we are doing. Brian has been with us for over 17 years and you certainly were in good hands. We appreciate your honesty regarding the expense and if you would like to speak to a manager, please call our office and ask to speak to our manager. Thank you again and have a great day!
  • Review fromKen S

    Date: 03/27/2023

    5 stars
    Brian did an excellent job repairing our toilet. He was on time, courteous, quick and efficient. I’ve used Schuler before and never been disappointed.

    Schuler Service, Inc.

    Date: 03/28/2023

    Wow, Ken! Thank you for this awesome review for Brian! It's great to hear that he was able to resolve your issue quickly and efficiently. Our entire team takes pride in providing exceptional customer service and a job well done. Thank you for giving Schuler Service the opportunity to work in your home. We hope to see you again!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.