Reviews
Customer Review Ratings
Average of 256 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLeonard P
Date: 06/12/2023
4 starsThe work was performed as specified. Clean up was excellent. Water heater is working wellReview fromKelly-Jo S
Date: 06/12/2023
5 starsChuck came out to check the plumbing due to a bang when the water was turned off. He figured out the issue quickly.Review fromRay H
Date: 06/12/2023
5 starsJohn was able to replace our outside faucet despite extremely limited access inside the house. Very professional and easy to deal with. Was happy to get same day appointment.Review fromDiane P
Date: 06/11/2023
5 starsBeen trying to give Devon H****** a 5 star review for his recent service on our hot water heater @ **** ********. We've had NO problems since then. Lots of hot water.
Sorry for my delay ( I had trouble with the google site).
Devon spent lots of time fixing our problem. We appreciate him.
Schuler Service, Inc.
Date: 06/12/2023
Hi Diane! Thank you for your persistence regarding leaving this review. We appreciate you taking the time to let us know that everything is working great! Please do not hesitate to reach out if you need anything further. Thanks again and take care!Review fromWilliam S
Date: 06/08/2023
5 starsChuck did an job of identifying the leak and correcting itReview fromMary R
Date: 06/06/2023
5 starsJohn P****** from Schuler Service was excellent! Very professional and very knowledgeable. I highly recommend Schuler Service!Review fromSusan Z
Date: 06/02/2023
5 starsChuck diagnosed our problem quickly and fixed it. He also gave us helpful advice about how to avoid this issue in the future!Schuler Service, Inc.
Date: 06/05/2023
Thank you, Susan, for leaving this great review for Chuck! He definitely takes pride in his work and strives for an excellent customer service experience. Like all of our technicians, Chuck has lots of helpful tips and is happy to share them to help prevent additional issues. Thank you again and we look forward to seeing you again!Review fromDavid M
Date: 06/02/2023
5 starsBrian completed a challenging water heater installation quickly. He thoroughly explained everything and was very cheerful, too. I wouldn’t hesitate to use Schuler again.Schuler Service, Inc.
Date: 06/05/2023
David, thank you for taking the time to tell us how we are doing. We are pleased to hear that Brian was able to replace your water heater in a timely manner. Like all of our technicians, he takes pride in his work and it clearly shows. Thank you again for the opportunity to work with you. Take care!Review fromRegina L
Date: 06/02/2023
5 starsExpensive But service was impeccable. Emergency service. Our basement was flooded. Hot water heater replaced in less than 24 hoursSchuler Service, Inc.
Date: 06/05/2023
Thank you, Regina, for taking the time to leave us a review. Providing our clients with the highest level of service is one of our top priorities and we are glad we could help you in your time of need. All of our employees take great pride in their work and continually strive to provide an excellent customer experience. We look forward to helping you again in the future. Thanks again!Review fromJoe F
Date: 06/01/2023
5 starsProfessional, friendly, knowledgeable, and a veteran...John P****** Shuler Service, incSchuler Service, Inc.
Date: 06/02/2023
Hi Joe! Our team at Schuler Service would like to thank you for choosing our services. It’s hard to come by quality, professional service these days, but it’s the only kind we know at Schuler Service. We are proud to have John on our team for over 24 years. Thank you again and we hope to work with you in the future.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.