Business Profile

Searchers of Records

Radaris

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

241 total complaints in the last 3 years.
113 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/06/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
After deleting it last year, ************************** is publicly displaying my personal information again without my authorization, and at the same URL:************************************************************ I hereby exercise my right to privacy and request that Radaris delete all information they are posting, sharing, selling, and storing about me.This request is due to escalated privacy concerns.****-******** ********
Business Response
Date: 08/06/2025
Hi,

I apologize for the issue youve experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Initial Complaint
Date:08/06/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
remove the public record from all the website related
Business Response
Date: 08/06/2025
Hello ******,

I would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.

Please contact us directly at, ************************************ so we can gather the information necessary to identify the records in question or provide a link to a profile you need removed through this portal.

Best regards,
Radaris customer service
Initial Complaint
Date:08/05/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My legal team has reached out to Radaris multiple times to opt-out of their data collecting and sharing. My profile still remains on their site. I demand the profile and all my personal data be removed IMMEDIATELY.URL: ****************************************************************
Business Response
Date: 08/06/2025
Hello *******,

I apologize for the issue youve experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************

Customer Answer
Date: 08/06/2025

Complaint: 23705252

I am rejecting this response because: My profile still remains on your site.
URL: *******************************************************
Remove this IMMEDIATELY.

Sincerely,

R. Nepergaca
Business Response
Date: 08/14/2025
Hello *******,

Your record has been already removed from our site. In order to see the changes, you may need to refresh your browser while on the correct page. Please press Ctrl+F5 (on a Mac, press Command+R) to completely refresh your browser's page.

Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 08/14/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

RN
Initial Complaint
Date:08/05/2025
Type:Order Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
MY LEGAL REPRESENTATIVES HAVE SUBMITTED OPT-OUT REQUESTS TO RADARIS AND MY PROFILE AND PERSONAL DATA STILL REMAINS ON THEIR WEBSITE, EASILY ACCESSED VIA ****** OR BING SEARCH. I DEMAND IT IS REMOVED IMMEDIATELY, AS THEY ARE IN DIRECT VIOLATION OF THEIR OWN POLICY.URL: *********************************************************** I WANT RADARIS TO DELETE ALL OF MY DATA AT ONCE OR MY LEGAL REPRESENTATIVES WILL ESCALATE THIS LEGALLY.
Business Response
Date: 08/06/2025
Hello *****,

I apologize for the issue youve experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 08/06/2025

Complaint: 23705085

I am rejecting this response because:
Two profiles of my own personal data with relatives' names attached remain. Please remove and we can be done with it. URLs below.
*******************************************************
*******************************************************

Sincerely,

*** ******
Business Response
Date: 08/14/2025
Hi,

The records have been removed from our site per your request. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 08/14/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

JH
Initial Complaint
Date:08/05/2025
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have filed opt out requests both by myself and through legal representatives and this company has not taken my information down. After multiple attempts with no avail I am demanding this company remove my personal information from their website.
Business Response
Date: 08/06/2025
Hi,

I apologize for the issue youve experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 08/06/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** *****
Initial Complaint
Date:08/05/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I tried numerous times to get my info off of the website and I cant
Business Response
Date: 08/06/2025
Hello Henshi,

I apologize for the issue youve experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Initial Complaint
Date:08/04/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I HAVE SUBMITTED OPT OUT REQUESTS AND MY LEGAL REPRESENTATIVES HAVE ALSO SUBMITTED OPT OUT REQUESTS YET MY PROFILE AND PERSONAL DATA STILL REMAINS. RADARIS HAS NO RIGHT TO CONTINUE TO POST MY INFORMATION PUBLICLY AND I DEMAND THE BUSINESS REMOVE THIS IMMEDIATELY OR I WILL ESCALATE THIS IN COURT. URL: ************************************************************* URL ABOVE IS THE PERSONAL DATA RADARIS HAS POSTED AND CONTINUES TO MAINTAIN ONLINE.
Business Response
Date: 08/05/2025
Hello *********,

I apologize for the issue youve experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Initial Complaint
Date:08/04/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My legal representative and myself have attempted multiple times to opt-out of Radaris and have my personal data removed from their site. These attempts, including attorney-written demand letters, have fallen on deaf ears and the profile on their site with my data remains. I want this taken down or I will file suit against the company. Radaris claims to allow us to opt out, but they have thus far completely ignored me and my representatives. I want my profile removed ****************: ************************************************************** THE ABOVE LINK IS THE PROFILE I NEED REMOVED^
Business Response
Date: 08/04/2025
Hello ********,

I apologize for the issue youve experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 08/05/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

N. H.
Customer Answer
Date: 08/28/2025
I HAVE SUBMITTED MULTIPLE OPT OUT REQUESTS PER RADARIS' COMPANY POLICY TO HAVE MY DATA REMOVED YET MULTIPLE PROFILES REMAIN. REMOVE THE FOLLOWING URLS AT ONCE: URL 1: ************************************************************** URL 2: ************************************************************** URL 3: ************************************************************** I DO NOT GIVE PERMISSION FOR YOU TO KEEP MY INFORMATION.
Business Response
Date: 08/29/2025
Hello ********,

I apologize for the issue youve experienced. Your records have been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 08/30/2025
Complaint: 23813399

I am rejecting this response because: ONE PROFILE AND URL OF MY DATA REMAINS. REMOVE THIS AT ONCE AND WE CAN BE DONE WITH THIS MATTER.

URL: **************************************************************

Sincerely,

NH
Business Response
Date: 09/07/2025
Hello ********,

I apologize for the issue youve experienced.

Your profile has been removed from our site: **************************************************************. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 09/08/2025
Complaint: 23813399

I am rejecting this response because:

RADARIS ONLY REMOVED ONE PROFILE. ANOTHER STILL REMAINS. URL: ***********************************************************

REMOVE AT ONCE AND WE CAN BE DONE.

Sincerely,

NH
Business Response
Date: 09/22/2025
Hi ********,

I am sorry to hear that you were not happy with the public records available on ************************** or satisfied with the removal process.

Our customer service team has submitted the information you identified for removal: ***********************************************************. The removal will take up to 24 hours.

Please let us know if you need any further assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 09/22/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

NH
Initial Complaint
Date:08/04/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Please remove all my data from this scammy website. I tried creating an account to opt out but it requires my credit card info and forces me to sign up for trials.This is such a scammy process. Please remove all my related data ASAP.
Business Response
Date: 08/04/2025
Hello *******,

I would be happy to assist you in completing this request, but unfortunately, your message does not contain the information I can use to identify the records you need removed. The link you sent (***************************************************) shows a list of 12 different people. Please specify which information you need us to remove.

Please contact us directly at, ************************************ so we can gather the information necessary to identify the records in question or provide a link to a profile you need removed through this portal.

Best regards,
Radaris customer service
Initial Complaint
Date:07/30/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have requested my information be deleted various times over the course of the past week, with: a) no confirmation email being sent to me and b) my information is still on the website. Here is my URL for ease: ************************************************************* As my various attempts have shown, I want my information deleted from the website.
Business Response
Date: 07/30/2025
Hi ******,

I apologize for the issue youve experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;

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Radaris is NOT a BBB Accredited Business.