Business Profile

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Radaris

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

242 total complaints in the last 3 years.
113 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:10/10/2025
Type:Sales and Advertising Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Please remove any information that you have stored on me. I see the profile for Carry ***** in *********, ** Age 40. I could not get the forms section to populate correctly.
Business Response
Date: 10/10/2025
Hi Carry,

I am sorry to hear that you were not happy with the public records available on ************************** or satisfied with the removal process.

Our records show that our customer service team helped you to remove the information you identified the same day you submitted your first request.

Please let us know if you need any further assistance.

Best regards,
Radaris customer service

Customer Answer
Date: 10/13/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

Carry *****
Initial Complaint
Date:10/10/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I need you to remove my profile immediately! I don't like it seeing on your site! ***********************************************************
Business Response
Date: 10/10/2025
Hi ******,

You successfully removed this information on the same day you first contacted us and submitted this complaint.

If you need any further assistance, please contact us directly as you have done several times in the past week.

Best regards,
Radaris customer service
***********************************

Customer Answer
Date: 10/13/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** *****
Initial Complaint
Date:10/09/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I HAVE SUBMITTED NUMEROUS OPT OUT REQUESTS WITH MY LEGAL TEAM AND SO HAVE MY RELATIVES. PER RADARIS' OWN POLICY, THIS INFO SHOULD BE REMOVED. YET STILL, MY NAME AND MY RELATIVES' NAMES ARE VISIBLE IN A BOX ON THE PAGE. I HAVE ATTACHED A SCREENSHOT OF THE BOX IN WHICH THE NAMES ARE VISIBLE CLEAR AS DAY. MY RELATIVES ALREADY HAD THEIR PROFILES REMOVED! WHY ARE THEY ON YOUR SITE?URL: **************************************************** THESE NAMES AT ONCE AND WE CAN BE DONE!!
Business Response
Date: 10/10/2025
Hello *****,

I am so sorry about this issue youve experienced. Your record has been removed per your request. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 10/10/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

JH
Initial Complaint
Date:10/02/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I respectfully request the permanent removal of the information on record concerning my my family due to the potential consequences of an increased risk of fraud, identity theft, misuse of the data collected and sold. Under the California Consumer Privacy Act, allows California residents to request to delete or opt-out of the sale of their personal data. Requesting that Radaris and their service providers remove our personal data which include my grandfathers name "Pom S ***" his telephone number ************** and my family's CV-Resume. Please see url links and attached images highlighted in red.*************************************************************************** ********************************************************************************************
Business Response
Date: 10/03/2025
Hello *****,

The records requested have been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 10/03/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Thank You
Initial Complaint
Date:09/24/2025
Type:Order Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This constitutes a formal notice to Radaris that they have been in violation of the California Consumer Privacy Act for non-compliance. Under the California Consumer Privacy Act, businesses are required to honor consumer requests to delete or opt-out of the sale of their personal information. However, the information on record has been posted on their website again, using formal vs informal names. Implementing an opt-out process should not create increased difficulty for consumers who wish to submit a request to opt-out of the sale of their data. This is a core principle in data privacy laws like the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). The sharing of information poses significant safety and privacy concerns leaving individuals vulnerable to exploitation and misuse of the data collected and sold. Requesting that Radaris and their service providers remove my information across all platforms. Please see the attached image highlighted in red and the url link directing you to my information. *************************************************
Business Response
Date: 09/29/2025
Hi *****,

I apologize for the issue youve experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 09/30/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Thank You
Initial Complaint
Date:09/23/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I pay for a service called **************** for the past 2 years. They have been unable to remove my information from ***************************************************** I myself have tried reaching out to them directly and according to their predatory rules, i have to send them the link to my page. To get to that link, I have to sign up, and pay! lol. My image still show up as #1 when searching for my name! (This is HORRIBLE!)They have been unresponsive when joindeleteme reached out and joindeleteme have also let me know to file a BBB complaint against them as their behavior is unacceptable. They are profiting from having my personal information on it and do NOT allow me to remove it by making it impossible to remove it without paying for their system to get the exact link to my profile!Below is the link that I could find but its not the true link! ************************************************************************************************************* I have also attached an screenshot of what I see on the page of the link.Please help me and several other folks who may be experiencing same predatory issues from this company but don't know to reach out to BBB!
Business Response
Date: 09/24/2025
Hello *******,

I apologize for the issue you are experiencing. The links and the screenshots you've sent have no relation to Radaris. You will need to contact the sites you've mentioned directly for further assistance.

Radaris customer service
***********************************
Initial Complaint
Date:09/20/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I HAVE SUBMITTED OPT-OUT REQUESTS AND THOUGH MY PROFILE HAS BEEN REMOVED, MY NAME, ADDRESS, FORMER ADDRESSES AND PHONE NUMBERS STILL REMAIN FULLY VISIBLE. I NEED THIS TAKEN DOWN IMMEDIATELY, AS IT IS A CLEAR VIOLATION OF RADARIS' OWN OPT-OUT POLICIES. I HAVE ATTACHED SCREENSHOTS AND A URL OF THE PAGE WHERE MY INFORMATION IS VISIBLE. THIS NEEDS TO BE EDITED/REDACTED/ERASED.REMOVE MY ADDRESSES, NAME, AND PHONE NUMBER URL: *********************************************************: **********************************************************************
Business Response
Date: 09/22/2025

Hi *********,

I am sorry to hear that you were not happy with the public records available on ************************** or satisfied with the removal process.

Our records show that our customer service team has removed the information you identified.

Please let us know if you need any further assistance.

Best regards,
Radaris customer service
***********************************

Customer Answer
Date: 09/23/2025

Complaint: 23911540

I am rejecting this response because:
There is still information on my site regarding my workplace and address. I have attached screenshots. Remove this and we can be done.

Sincerely,

AH
Business Response
Date: 09/29/2025
Hello,

Your records have been removed from our site.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 09/30/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

AH
Initial Complaint
Date:09/13/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Radaris has demonstrated tremendous disrespect for my data and the data of millions across *******. Our data has been turned into products to be sold at a profit without our consent. In the past I've submitted requests to Radaris to remove my data, and just a few months later Radaris reposts my data on its website again without my consent. For example, I submitted a request to Radaris to remove my profile on November 1, 2024, which was approved on November 2, 2024, yet this online profile of me at *********************************************************** was supposedly updated on April 26, 2025. I am once again requesting the permanent removal of my profile and the deletion of my data. If this request is disregarded and violated again, I will submit my concerns to the Attorney General.
Business Response
Date: 09/15/2025
Hello ******,

I deeply apologize for the issue youve experienced. The information removed stays removed permanently. However, similar information may have shown up if our search engine found it at the original source.

Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 09/15/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****** *****
Initial Complaint
Date:09/06/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have reached out to radaris several times to remove all my information from their website and I am still seeing my information on their website. I am a victim of cyber bully and I am concerned about my information still showing on their website. I have filled out the removal form several times and my information is still showing on there. Please help
Business Response
Date: 09/07/2025
Hi Aina,

I am sorry to hear that you were not happy with the public records available on **************************.

Our records show that you have already received a detailed instruction on how to remove the information.
Your record has been already removed from our site: ********************************************************** .

Please let us know if you need any further assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 09/10/2025

Complaint: 23847739

I am rejecting this response because: my profile is still on your website
below is my tracking number
You can use tracking ID ************************************ to check request status.
Sincerely,

Aina F
Customer Answer
Date: 09/18/2025
My last name is ******. Please don't post my last name of your website. Thank you for your help. I truly appreciate it.
Business Response
Date: 09/22/2025

Hi Aina,

I apologize for the issue youve experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
***********************************
Customer Answer
Date: 09/22/2025

Complaint: 23847739

I am rejecting this response because:
i followed all the instructions. I filled out the opt out form and everything, and my information is still on your website. I would like you to remove all of my information from your website. Thanks

Sincerely,

Aina
Initial Complaint
Date:09/04/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Ive gone through the process to delete and remove all info regarding me on Radaris and NOTHING HAPPENED. Youre supposed to get an email that you click a link for it to happen. No email no way from me to click something to make it happen. Delete and remove all information about me. What else do I need to do? You have information that is everywhere else no its not. Ive removed my stuff everywhere. That is that I can. I have issues with people stalking me. This is for my safety and well-being. Delete and remove.**********************************************************
Business Response
Date: 09/04/2025
Hello ****,

I apologize for the issue youve experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.

Best regards,
Radaris customer service
****************************************;
Customer Answer
Date: 09/08/2025

Complaint: 23838511

I am rejecting this response because:
You have a 18 step process thats takes 4 minutes to click through and it took four hours to get an email
My recording of the process is going to the *** I hope they change thing on your site I
Sincerely,

**** ******

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Radaris is NOT a BBB Accredited Business.