Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,446 Customer Reviews
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Review fromCybill L
Date: 12/31/2023
1 starI ordered my Sim card on December 1st. I haven't received my Sim card yet.
Consumer Cellular
Date: 01/01/2024
Thank you for taking the time to let us know about your experience. We are sorry to hear of the frustration you encountered with receipt of your SIM card, and our ****-based customer service teams would like the opportunity to assist. Please get in touch with us at the number listed above.Review fromLinda B
Date: 12/31/2023
5 starsSo far so good. **************** helped immensely setting up from old phone to new phone.Consumer Cellular
Date: 01/01/2024
Thank you for your feedback; our **-based customer support is always happy to assist. We look forward to providing service to you for many years to come!Review fromRandall C
Date: 12/31/2023
5 starsFast delivery, easy ordering process. website very helpful with setup. Consumer Cellular has been great for us.Consumer Cellular
Date: 01/01/2024
Thank you for sharing your experience with us. We appreciate the feedback.Review fromALISA L B
Date: 12/31/2023
4 starsI think so far I love my new ******** Razr23, I just hope it lasts for awhile.Review fromted l
Date: 12/30/2023
5 starsThe people answering for customer service are very nice and helpful. I know I have basic questons about a phone and they are very good.Consumer Cellular
Date: 01/01/2024
Thank you for your feedback! Our **** based customer support is always happy to assist.Review fromCheryl C
Date: 12/29/2023
5 starsItem arrived a little earlier than estimated time and in great condition! It's been a pleasure switching over to Consumer Cellular!Consumer Cellular
Date: 12/30/2023
Welcome to Consumer Cellular! We are happy to hear that your phone arrived early; thank you for your feedback!Consumer Cellular
Date: 01/01/2024
Thank you for your feedback; we are happy your order was delivered quickly. We look forward to providing service to you for many years to come!Review fromCheryl F
Date: 12/29/2023
4 starsSo far so good still exploring seams simple to use will know more laterConsumer Cellular
Date: 12/30/2023
Thank you for your feedback; we look forward to providing service to you for many years to come! Our **** Based customer support is always here to help!Review fromDeb D
Date: 12/29/2023
5 starsI received order earlier than expected. Phone was very easy to set up.Consumer Cellular
Date: 12/30/2023
Thank you for your feedback; we are happy your phone was delivered quickly and the set up was easy. We look forward to providing service to you for many years to come!Review fromKAISER ROBERT (Louisville C
Date: 12/29/2023
5 starsI have been a Consumer Cellular customer for years, as have other members of my family. Ordering new phones and other equipment is quick and seamless, with exceptionally fast shipping times. Everything about using this company as my wireless carrier is phenomenal! We love them.Consumer Cellular
Date: 12/30/2023
Thank you for your feedback. We are honored by your loyalty and look forward to providing service to you for many years to come!Review fromJody E
Date: 12/29/2023
3 starsThe ordering and receiving part of the process was fine. The setting up the phone is long and painful. Took a 45-minute call to support to walk through parts that were not in the instructions. Hope the new phone works ok.Consumer Cellular
Date: 01/01/2024
Thank you for taking the time to let us know about your experience. If you're still having trouble, our ****-based customer service teams would like the opportunity to assist.Please get in touch with us at the number listed above.
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