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Business Profile

Mobile Phone Service

Consumer Cellular

Reviews

This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see

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Consumer Cellular has 3 locations, listed below.

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    Customer Review Ratings

    4.27/5 stars

    Average of 7,470 Customer Reviews

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    Review Details

    • Review fromCathy W

      Date: 02/10/2024

      5 stars
      The activation process was easy, and the phone is working perfect!

      Consumer Cellular

      Date: 02/11/2024

      We are thrilled to have you with us! It's amazing customers like you that help make us awesome! Our **** based customer support is always happy to assist! 
    • Review fromMichael S

      Date: 02/10/2024

      5 stars
      Very easy transaction. The user interface was very easy to follow and very thorough.

      Consumer Cellular

      Date: 02/11/2024

      We love hearing that! We do our best to ensure our customers have the best service, prices and experience! Thank you for taking the time to let us know about your experience. 
    • Review fromJoseph C

      Date: 02/10/2024

      4 stars
      It's ok so far. Had a little trouble transferring some files.

      Consumer Cellular

      Date: 02/11/2024

      Thank you for taking the time to let us know about your experience. Our **** based customer support is always happy to assist! 
    • Review fromTom T

      Date: 02/10/2024

      5 stars
      Service has been great! I had one issue getting visual voicemail to work, but I called customer service and they had it all working within 2 minutes!

      Consumer Cellular

      Date: 02/11/2024

      We love hearing that! We do our best to ensure our customers have the best service, prices and experience! Our **** based customer support is always happy to assist! 
    • Review fromTim T

      Date: 02/10/2024

      5 stars
      I received my order way faster than expected, and the whole process was easy and smooth.

      Consumer Cellular

      Date: 02/11/2024

      Thank you for your feedback; we are happy your phone was delivered quickly. We look forward to providing service to you for many years to come! 
    • Review fromRichard B

      Date: 02/10/2024

      5 stars
      Easy to deal with and very helpful. Phone works great.

      Consumer Cellular

      Date: 02/11/2024

      Thank you for your feedback! Our **** based customer service is always happy to help and try to make troubleshooting and/or activation as smooth as possible!
    • Review fromAlma D

      Date: 02/10/2024

      5 stars
      My interactions with Consumer Cellular is always easy, fast and accurate their customer service is always great and they make sure you have everything you need

      Consumer Cellular

      Date: 02/11/2024

      Thank you for your feedback! Our **** based customer service is always happy to help and try to make troubleshooting and/or activation as smooth as possible!
    • Review fromKenneth M

      Date: 02/10/2024

      4 stars
      The process was fairly effortless once I figured out that I didn't need a sim card. Didn't know that the Galaxy S24+ didn't have an SD Card slot? But 256 gigabytes is enough storage space. Your over the phone representative was thoughtful and patient. Overall I was very satisfied!

      Consumer Cellular

      Date: 02/11/2024

      Thank you for your feedback! We truly value feedback from our customers that could improve the value and the quality of our service offerings. Our **** based customer support is always happy to assist! 
    • Review fromPatrice B

      Date: 02/10/2024

      5 stars
      love it! nice phone, very efficient very advanced technology happy with purchase

      Consumer Cellular

      Date: 02/11/2024

      Thank you for taking the time to let us know about your experience. Our **** based customer support is always happy to assist! 
    • Review fromJune R

      Date: 02/10/2024

      5 stars
      Everything arrived on time and in good condition. Thank you.

      Consumer Cellular

      Date: 02/11/2024

      Thank you for your feedback; we are happy your phone was delivered quickly. We look forward to providing service to you for many years to come! 

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