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Business Profile

Mobile Phone Service

Consumer Cellular

Reviews

This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see

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Consumer Cellular has 3 locations, listed below.

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    Customer Review Ratings

    4.27/5 stars

    Average of 7,351 Customer Reviews

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    Review Details

    • Review fromPat K

      Date: 10/13/2024

      5 stars
      I just received my flip phone. So far, all is great!
    • Review fromMichael F

      Date: 10/13/2024

      5 stars
      Super-fast shipping! Received this phone preactivated and all I had to do was charge it and set it up. Excellent 5G reception in the rural area that I live. Got a call from CC to make sure my order went weel and phone was working properly. It's by far the best customer service of any company I've ever delt with! Thank you, CC!!
    • Review fromJason D

      Date: 10/13/2024

      5 stars
      Great service! Great price! Very easy to get set up!
    • Review fromTony D

      Date: 10/13/2024

      5 stars
      I purchased my card at ******. The setup was easy. I had an issue from ATT porting my number and your customer service *** was very helpful.
    • Review fromLynn A

      Date: 10/13/2024

      5 stars
      I have bought my cell ************** watch from Consumer Cellular. They are helpful when there is a problem & love their service. Never a complaint from me. I recommend them to anyone. I will not change carriers.
    • Review fromAgnes F

      Date: 10/12/2024

      5 stars
      My new phone arrived quickly and was easy to start up. Thank you
    • Review fromRoxann P

      Date: 10/12/2024

      5 stars
      Consumer Cellular offers a great variety of phones and plans. Leaving my previous provider and financing new phone with Consumer Cellular, I still managed to obtain a significantly lower rate than Boost. The signals and customer service are great!
    • Review fromVictoria B

      Date: 10/12/2024

      5 stars
      Very easy to order and no delay in delivery. Sooner than I thought.
    • Review fromJerry J

      Date: 10/12/2024

      5 stars
      Consumer Reports on-line rates Consumer Cellular best in cell phone service with a score of 83. Second best is rated at 72 as of today's date. I've been with CC for ten years. You won't be disappointed. I rest my case.
    • Review fromJAMES C

      Date: 10/12/2024

      4 stars
      Easy service and ordering phones. Mobile app needs to be looked at and repaired. I had to ****** there web site before I could order phones. Been a customer for years

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