Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,299 Customer Reviews
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Review fromrick w
Date: 09/15/2025
5 starslove this fone! switching was very easy, setup was too...
Consumer Cellular
Date: 09/18/2025
We're happy to hear that setting up your new phone was easy, ****. Thank you for your review. Enjoy!Review fromDENA G
Date: 09/15/2025
5 stars****** was wonderful to us. His knowledge of converting our phone service was excellent. Thanks so much ****** .Consumer Cellular
Date: 09/18/2025
Welcome, ****; we're excited to have you as a customer. We're pleased to hear that ****** provided excellent service.Review fromGeorgia M
Date: 09/15/2025
5 starsThe customer service *** who helped me was well trained and able to answer my questions and solve my problems in the moment. Thanks very much.Consumer Cellular
Date: 09/18/2025
Our U.S.-based support is always happy to help, ******** Thank you for your feedback!Review fromBonnie C
Date: 09/15/2025
5 starsGood Service And internet workability. Nice customer service if you ever need it.Consumer Cellular
Date: 09/16/2025
Thank you for your feedback ******! Our 100% US-based customer support truly cares and is always happy to assist.Review fromDavd S
Date: 09/15/2025
4 starsThe switch was smooth and fast. Courteous staff. Lost one star because phone keeps showing notification that Sim card is not my old provider *******. Have tried power off reboots was better now back and irritated. Hope price is a big savings. Phone connection seems OK.Consumer Cellular
Date: 09/16/2025
We're happy to hear the switch to Consumer Cellular was fast and smooth, *****. Thank you for choosing us,and we hope you enjoy the savings!Review fromShari Z
Date: 09/15/2025
5 starsNot particularly satisfied with the person helping at ******. A lot of the information she requested I had already given over the phone to the Consumer Cellular ****Consumer Cellular
Date: 09/16/2025
Our U.S.-based support is always happy to help, *****. Thank you for taking the time to let us know about your experience.Review fromJulie L
Date: 09/15/2025
5 starsConsumer Cellular's customer service is some of the best I have ever experienced. I spoke with real people, not an AI system, and they were friendly, knowledgeable, easy to understand, patient, and supportive. Thank you ****** and *******! I believe that the most successful companies in the future will be the ones that provide REAL people customer support, not AI robots. We all need more humanity and caring for each other as people. Thank you Consumer Cellular for focusing your mission on people....and I am sure the profits will follow.Consumer Cellular
Date: 09/16/2025
Thank you for your feedback *****! We're thrilled to hear that ****** and ******* were focused on helping you and provided exceptional service.Review fromLee M
Date: 09/15/2025
5 starsI recently helped my brother change from Lively to Consumer Cellular. All their service staff were great. Special thanks to their transition pros that helped me move the phone number to Consumer Cellular.Consumer Cellular
Date: 09/16/2025
We're happy to hear the switching process was easy and our , customer support team were great ***. Thank you for your feedback!Review fromJulie A
Date: 09/15/2025
5 starsThe representative that I spoke with on the phone was very helpful and assisted me in becoming a new wireless customer with ***********************.Consumer Cellular
Date: 09/16/2025
Welcome, *****; we're excited to have you as a customer. We're pleased to hear that our customer service has been helpful and friendly. Thank you for the review.Review fromJulian D
Date: 09/15/2025
5 starsWitching my carrier from Allstate to consumer cellular was the best money saving decision Ive ever made Ive save $122 a month.Thanks AARP and Consumer Cellular.Consumer Cellular
Date: 09/16/2025
Welcome, ******; we're excited to have you as a customer. We're happy to hear your you're enjoying a lower monthly charge. Thank you for your review!
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