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Business Profile

Web Hosting

GravityLab

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Hosting.

About

Important information

  • Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.

About This Business

This company offers video hosting and streaming media services on a globally distributed CDN that transparently caches video on the last mile for faster video streaming worldwide. Both on demand and live broadcasting services are offered.

Products and Services

Video Kickstarter : Small business video hosting
Video Grow: Great for medium sized businesses that need their video to 'just work' across a broad user base with varying connection speeds
Video Accelerate: Room for an online archive of video assets

Business Details

BBB File Opened:
12/30/2010
Business Started:
1/1/2007
Business Started Locally:
1/1/2007
Business Incorporated:
1/8/2009
Type of Entity:
Corporation
Alternate Names:
GravityLab Multimedia
Business Management:
Mr. JD Hauger, Chief Operating Officer

Additional Contact Information

Principal Contacts
Mr. JD Hauger, Chief Operating Officer
Customer Contacts
Mr. JD Hauger, Chief Operating Officer

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
All account contracts are month to month and can be cancelled at any time for any reason with proper written notice. Proper notice includes mail, email, or our ticketing system. The request for cancellation is not effective until client receives confirmation from a Gravitylab employee acknowledging receipt of cancellation.

During a 15 day video hosting demo (or "trial account") the client shall use Gravitylab's services for free, with a $1.00 authorization to customer's credit card used to prove client's identity. The dollar charge is reversed back to your card whether you keep your account or not.

Cancellation of Service by Customer. Customer shall have the right to terminate their account as per Section 4.3 of Gravitylab's terms of service, unless a GravityLab Multimedia Written Agreement specifies otherwise. GravityLab Multimedia shall reimburse client any unused fees (prorated daily), after GravityLab Multimedia has determined, in its own discretion, that all charges associated with the account have been satisfactorily paid.
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