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QR.io

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 21 Customer Reviews

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Review Details

  • Review fromJoanna S

    Date: 10/10/2024

    1 star
    I wish I could give ZERO stars!! I completely agree with the reviews that this company is a ****. You get a free QR code, and once you have printed it on your materials, they tell you it will expire. I panicked, since my materials were already printed, and from my phone, signed up for a paid account for $35, which I would have kept for a month and then deactivated. Nowhere did it say that I would be charged $306.00!! When I called to ask for a refund, they say I failed to read the fine print, and that there are no refunds or exchanges! I'm furious. I had to pay to discontinue and reprint the materials with their lame QR code on them, which was a major expense. I'm out about $1000 because of this sham company. DO NOT FALL FOR IT!!!
  • Review fromBrittany N

    Date: 10/01/2024

    1 star
    This company is beyond fraudulent and I am getting ready to look into having them investigated. Same thing everyone else has said and more! Thought it was free, printed materials, I only needed it for a weekend, so I signed up for the free trial. When I went to cancel my subscription, the only option I had was to upgrade. When I read further, everything said that if you don't upgrade at the end of the free trial it would automatically cancel your subscription. Wonderful! Well, here we are a month later and I've suddenly been charged $35 for a subscription I don't want. When i try to cancel my subscription, it says I can't unless I upgrade. What?? I sent an email to their customer service, received one response asking for more information, and have heard nothing more in a week.I wish I would have thought to look here before using them. Now I know.
  • Review fromDavid J

    Date: 09/18/2024

    1 star
    Bait and switch BAD practice Do NOT Use SCAM - Now I have lots if marketing materials out that are worthless and postage im out.The lie and should be sued I f there were a Negative star that would be my selection. As a small business this hurt my bottom line
  • Review fromJoshua P

    Date: 08/17/2024

    1 star
    This company is a SCAM. In no way shape or form do they indicate to you your QR is on a timer until you sign up for a bogus ripoff 35 a month subscription, or they DEACTIVATE your codes. I made a print purchase with the QR printed on it over 100 times and now none of them work. This company should be investigated.
  • Review fromAndrew S

    Date: 07/11/2024

    1 star
    Misleading business practices. Got invites made and sent out, soon after started getting texts that the ** code wont work. Entrapping us into paying their ridiculous monthly extortion fee so people can scan the code. Absolutely disgusting and terrible company. They should be ashamed of themselves. Dont say its a free ** code generator and then charge $35 a month for people to scan. I hope this company is dismantled and they never succeed in anything.
  • Review fromHSue M

    Date: 06/21/2024

    1 star
    Shady. Nothing on their website indicates that the ** will expire and no longer work. In fact, the title of the website says Free ** Code Generator. At no point when creating this ** code are you notified it will expire and no longer work. If you did further into their website, they mention you can get UNLIMITED ** codes for a price, but it doesnt say the one you create will require you to pay. I had these printed on the back of my new business t-shirts (12 in total) and all my new business cards, so a costly mistake. Shady business. Be honest and place the pricing information and notice on the FREE ** code page so people know that the one they create is actually only free for 7 days.
  • Review fromBrian S

    Date: 04/22/2024

    1 star
    They are a total scam. They refuse to stop charging us and weve sent about 10 million emails.
  • Review fromAubrey B

    Date: 04/17/2024

    1 star
    Complete SCAM. I create marketing materials for my company and our usual QR code generator was down so I used this website as a backup. Worst mistake ever. I thought it was free as there was nothing stating otherwise and I ended having to pay $35 to reactivate my code. I was in a bind as flyers were already printed so I had not choice but to pay it. They also will not respond about a refund. Horrible business.
  • Review fromKate P

    Date: 04/05/2024

    1 star
    You think you're signing up for a free account, but they've tricked you, and you actually unknowingly signed up for a 7-day free trial. If you don't pay them exorbitant amounts of money, the QR codes you made will be de-activated, so if you already printed or published anything with it, you'll now have to start all over.

    This type of business shouldn't be legal.

    https://www.trustpilot.com/review/qr.io?stars=1
  • Review fromNicole Z

    Date: 01/27/2024

    1 star
    Agree with everything horrible written about these guys already. They tell you the code is free, but after a couple of weeks they turn it off and try to force you to pay for a pricey subscription. There are so many free QR code generators, I didnt even think this was possible. This is the most underhanded scam Ive come across. To give you just enough time to think your code works and print and distribute what you used it on, then to try and hold your hostage after its all done.

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