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          Find a Location

          Love's Travel Stops has 248 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileLove's Travel Stops

            Convenience Store
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Pattern of Complaint:
            BBB files indicate that this business has a pattern of complaints concerning repair, service, customer service, refund/exchange, and billing/collection issues. Consumers report having a bad experience with the businesses customer service. Consumers allege that employees will put the consumers money for gas on the wrong pump or they will not pay attention to the amount of money given for gas and then they will refuse give them the correct amount of change. Then on the repair side, consumers allege that the mechanics will fix the wrong item and then will charge them again to fix the correct item, or they will cause more damage during the repair. On May 3rd, 2023, the BBB submitted a written request to the business encouraging them to address the pattern of complaints. The BBB is awaiting a response from the business.

            Contact Information

            2627 Oklahoma Ave

            Woodward, OK 73801-4009

            Visit Website
            Email this Business
            (405) 751-9000

            Customer Reviews

            1.74/5

            Average of 97 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            151 complaints closed in last 3 years

            58 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 60

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers gasoline, groceries, convenience/dairy stores.

            Business Details

            This is a multi-location business.

            Find a Location

            Love's Travel Stops has 248 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2627 Oklahoma Ave, Woodward, OK 73801-4009
              Email this Business
              BBB File Opened:
              1/1/1964
              Years in Business:
              60
              Business Started:
              1/1/1964
              Business Started Locally:
              1/1/1964
              Business Incorporated:
              12/29/1986
              Type of Entity:
              Corporation
              Number of Employees:
              200
              Alternate Business Name
              • Love's Travel Stops & Country Stores, Inc.
              Business Management
              • Mr. Greg Love, President
              • Mr. Tom E. Love, CEO
              Contact Information

              Principal

              • Mr. Tom E. Love, CEO

              Customer Contact

              • Mr. Tom E. Love, CEO
              Additional Contact Information

              Fax Numbers

              • (405) 749-9122
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              152 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Not sure the exact date but it's been almost 3 months now. I made it to the Loves truck stop in *********** around 11 or 12 at night. I bought a Mobile to Go usb/ usb-c charger with dual port ( item ******* for $19 or $20) and the charge cord to go with it. I payed cash for it. I left and the next day I tried to use the dual port and it wouldn't work. I drive trucks so it took about a week or two for be to get back in the area. I asked the Manager that was there if I could get a working port he ask me if I had the receipt but I couldn't find it. He said there is a no return policy but I told him that it wasn't posted anywhere that you can't return it. I don't understand how a business thinks they can sell you something that doesn't work and think they are not obligated to exchange it. I just want a working item. If I can get my money back that's fine also. Please help. I still have the none working port its useless to me. ************
              Read More
              Read 151 More Complaints

              Customer Reviews

              97 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Natalie V

              04/07/2024

              All the Loves that we stopped at on way to Austin were dirty, small and just a plain cluster. when we head back this way we will not be stopping at any of the Loves in Texas or Oklahoma. These all need to be upgraded to not only be bigger but cleaned and add the new RV hookups like the other 56 across the country. I do like the dog park feature those are very nice.

              Love's Travel Stops Response

              04/08/2024

              We contacted the customer via email 04/08/24 and apologized for the experience and assured this would be addressed.
              Read 96 More Customer Reviews

              Local BBB

              Better Business Bureau Serving Central Oklahoma

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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