Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,090 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMichael O
Date: 04/14/2023
5 starsOutstanding service. I had 2 problems and he solved them quickly and explained the nature of the problem.
Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromTim H
Date: 04/14/2023
5 starsRight on time !
Great service ! Clean cut ! First Class Company !Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, **** Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromHARRY D
Date: 04/14/2023
5 starsService man was on time, very professional, knowledgeable did his job. Best of all very personallabl, he made sure I understood all of the system.Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, **** ****** Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRuben R
Date: 04/14/2023
5 starsBrian was by far the best tech I've had come do an install. Smart, fast, very informative and was able to get our system up and running. I highly recommend Brian and 360 alert. So far so good, thanks Brian!Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ****** Customer service is incredibly important to us, and I'm happy Brian provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromTodd R
Date: 04/13/2023
5 starsTech was able to come early and get me taken care of with some door locks. It was an odd issue. He worked through it, tested all locks and made sure all was working properly before leaving.Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromKathy S
Date: 04/13/2023
5 starsExcellent service. Appointment was next day. Technician was quick and efficient. Saved us money!!Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ****** Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromElizabeth B
Date: 04/13/2023
5 starsHe arrived atan appropriate time after calling to advise he was on his way. He was professional and personable. He fixed the problem right away. Answered questions thoroughly. It was a good experience.Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, *********. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromMartha J
Date: 04/12/2023
5 starsLoved my tech guy. I got the call and text that he was on the way, all within the given time frame. He was on time, knowledgeable and friendly. He knew what he was doing and took care of the problem. I hope I don’t have more issues but if I do I would welcome him back again.Alert 360 Home Security
Date: 04/17/2023
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromLuis V
Date: 04/12/2023
5 starsAmazing service. Kevin showed up at the earlier time of the time window, he was courteous, respectful and talked me through what he was going to be doing. He was quick and professional. Thank you!Alert 360 Home Security
Date: 04/17/2023
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Kevin provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRose B
Date: 04/12/2023
5 starsMark did a great job. I was very happy with the service.Alert 360 Home Security
Date: 04/17/2023
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy Mark provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.