Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,090 Customer Reviews
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Review fromMalloree H
Date: 04/19/2023
5 starsWe have been using this company for over a year. We’ve only had one technical issue and they were here within a couple of days to service it.
Every worker I have spoke with has been friendly and helpful.Review fromSusan J
Date: 04/19/2023
5 starsOur tech guy arrived bright and early. Was courteous and efficient. He got wvwrything back up running in no time at all. Happy with the service provided.
Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromSheila M
Date: 04/18/2023
5 starsJacob was the technician today. He texted ahead of time, came when he said he would, was very nice and efficient. In no time he had resolved the problem.
I had a time to hold open from 1-5, but when I called the office to say I could not be home until 2:00 they gladly accomodated me.
This company has been a breath of fresh air in their customer service, in a time when customer service is often an elusive quality if it even exists.Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Jacob provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromPaul J
Date: 04/18/2023
5 starsJacob did a great job. Explained what he was seeing, and what he thought was the best course of action. Glad we use Alert 360!Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ***** Customer service is incredibly important to us, and I'm happy Jacob provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromTeresa M
Date: 04/18/2023
5 starsOur technical support person was patient, timely, thorough, and professional.Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ******* Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromEnrique B
Date: 04/18/2023
5 starsI love Alert 360 overall for their home security system and especially for their great and professional service. Today was the best example when one of their employees, Chad, came over to fix some issues. Chad was extremely helpful with a great personality. He got everything fixed and replaced. He took the time to explained everything that he did. I love the fact that Alert 360 is a people oriented company!Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy Chad provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromShawnda C
Date: 04/18/2023
5 starsAlert 360 customer service, IT department, sales representative and Technicians have been smooth sailing. Alert 360 and their team are professional, courteous, prompt, knowledgeable and helpful. System is designed for easy touch screen access, with larger text/option buttons. I highly recommend ALERT 360 for home or commercial security for peace of mind and safety!
Satisfied Customer,
******* ********Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ******** Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromDavid B
Date: 04/16/2023
4 starsAlert 360 has great technicians and support staff ! Monitoring Center provides great service too! We’ve been customers 20+ years and will continue. Alert 360 is the Best!!Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, ****** Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRon C
Date: 04/15/2023
5 starsThe technician who came out was a very kind and patient person. It seems that equipment I had was pretty updated.Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, **** Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromML M
Date: 04/15/2023
5 starsGreat service. Tech Garrett was on time and made sure system was working properly.Alert 360 Home Security
Date: 05/01/2023
Thank you for sharing your experience, **. Customer service is incredibly important to us, and I'm happy Garrett provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
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