Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,090 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCarl L
Date: 08/19/2023
5 starsVery knowledgeable of their product. It is worth the investment.
Alert 360 Home Security
Date: 08/28/2023
It's wonderful to hear that you're happy with your Alert 360 security system* ***** Our team takes pride in providing top-notch service and technology to our customers. Thank you for choosing Alert 360 to protect your home and family. Best, Ashley R., Social Media ManagerReview fromConnie B
Date: 08/17/2023
5 starsJacob was very knowledgeable and fixed the problems very quickly. Was wry pleased with his resolve.Alert 360 Home Security
Date: 08/28/2023
Thank you so much for sharing your experience, ****** ** We're thrilled to hear that Jacob provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media ManagerReview fromEllen E
Date: 08/17/2023
5 starsThe Alert 60 security setup for my recent move was outstanding. I had been a customer for 20 years.
The salesman and the installation technician both explained the updated services and costs. The technician did a good job of explaining how to use my new system.
I am only paying $8.00 /month more for a doorbell camera and a backyard camera.
I am so pleased that I stayed with Alert 360 for my move.Alert 360 Home Security
Date: 08/21/2023
We're thrilled to hear that you had a great experience with Alert 360, *****! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromChrista L
Date: 08/17/2023
5 starsMy Alert 369 technician, Steve G. is fantastic! He is very friendly, professional and respectful of me and my home. He wore covers on his shoes to keep my floors clean, he does a great job and explained everything he was doing, and he cleaned up when he was done. The company itself is a great company and provides great service for my home security as well as excellent customer service! Highly recommend!Alert 360 Home Security
Date: 08/21/2023
Thank you so much for sharing your experience, *******. We're thrilled to hear that Steve provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media ManagerReview fromNancy A
Date: 08/17/2023
5 starsGreat sales and installation team. They were very knowledgable and friendly.Alert 360 Home Security
Date: 08/28/2023
Thank you for your kind words and for choosing Alert 360 to protect your home, *****! We're thrilled to hear that our team provided you with exceptional service and made the installation process seamless. We appreciate your trust in us and look forward to continuing to serve you in the future. Best, Ashley R., Social Media ManagerReview fromLinda S
Date: 08/16/2023
5 starsPrompt excellent service. Personable and on time. I had to recently replace a sensor . I was able to pick the day and the tech called me 30 minutes before he arrived . I was able to have someone there when they arrived . He was knowledgeable - didn’t try to sell me anything , just got the service I wanted . He was courteous and personable . Good experience . Great local company .Alert 360 Home Security
Date: 08/21/2023
We're thrilled to hear that you had a great experience with Alert 360, *****! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromRobin Z
Date: 08/16/2023
5 starsMario was very professional and knew exactly how to take care of our security systems. He also changed out our fire and smoke detectors. Highly recommend this company!Alert 360 Home Security
Date: 08/28/2023
Thank you so much for sharing your experience, ***** *. We're thrilled to hear that Mario provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media ManagerReview fromDavid L
Date: 08/16/2023
5 starsScott was fantastic. He was very friendly and professional and also very knowledgeable. He fix my issue very quickly. Thank you very much Scott.Review fromKrystal S
Date: 08/16/2023
5 starsGarrett came out and replaced our camera in under an hour. We passed the time by talking about family. Very courteous and professional.Review fromJuan O
Date: 08/16/2023
5 starsAlways punctual and knowledgeable about my issues and my alarm system was up and running quickly.Alert 360 Home Security
Date: 08/28/2023
It's wonderful to hear that you're happy with your Alert 360 security system, ****! Our team takes pride in providing top-notch service and technology to our customers. Thank you for choosing Alert 360 to protect your home and family. Best, Ashley R., Social Media Manager
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.