Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,091 Customer Reviews
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Review fromBeverly R
Date: 10/10/2023
4 starsProfessional tech. On time, polite, communicative, knowledgeable.
Telephone tech said they do not take credit cards BUT they do... thank goodness.
Have been a customer for over a decade, maybe two decades.
??
Alert 360 Home Security
Date: 10/16/2023
We're thrilled to hear that you had a great experience with Alert 360, *******! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromKat L
Date: 10/09/2023
5 starsTechnician Robert was on time, identified himself, was friendly and accommodating. He answered all my questions and helped with redoing the perimeter on my phone. Cameras up and working.Alert 360 Home Security
Date: 10/16/2023
We're thrilled to hear that you had a great experience with Alert 360, ***! Our technicians are some of the best in the business, and we're so glad to hear Robert provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromCR C
Date: 10/09/2023
5 starsThe Technician arrived between the service window. He was able to get our system back to suitable working conditions. I would recommend Alert360.Alert 360 Home Security
Date: 10/16/2023
We're thrilled to hear that you had a great experience with Alert 360, * ***! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromJoe H
Date: 10/06/2023
5 starsExcellent technicians and excellent customer service from Alert 360. They upgraded by system and everything went smoothly. True professionals.Alert 360 Home Security
Date: 10/16/2023
We're thrilled to hear that you had a great experience with Alert 360, ******* Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromDave S
Date: 10/06/2023
5 starsFelipe did a good job installing the comm unit. Didn’t waste any time. Was working the whole time and got the job done. Overall happy with the service appt scheduling and pricing after the previous appt turned out ineffective.Alert 360 Home Security
Date: 10/16/2023
Thank you so much for sharing your experience, ****. We're thrilled to hear that Felipe provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media ManagerReview fromJael S
Date: 10/06/2023
5 starsExcelente service, puntual and communicate appropriately the explanation for the issue.Alert 360 Home Security
Date: 10/16/2023
Thank you so much for taking the time to share your positive experience with Alert 360, ****! We're thrilled to hear that our team provided you with exceptional service and made you feel safe and secure in your home. We appreciate your trust in us and look forward to continuing to serve you in the future. Best, Ashley R., Social Media ManagerReview fromMargie A
Date: 10/06/2023
4 starsShowed up on tme and ready, really clean work and had patience to show me who to work the new system.Alert 360 Home Security
Date: 10/16/2023
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRyland J
Date: 10/06/2023
5 starsGarrett the Technician was awesome! He needs a 100% increase in salary now.Alert 360 Home Security
Date: 10/16/2023
Thank you for sharing your experience, ****** *******. Customer service is incredibly important to us, and I'm happy Garrett provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromMichael O
Date: 10/05/2023
5 starsTechnician was very knowledgeable and very efficient. He fixed the problem that woke us at 2AMAlert 360 Home Security
Date: 10/16/2023
We're thrilled to hear that you had a great experience with Alert 360, ****! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!Review fromJan H
Date: 10/05/2023
5 starsI had no complaints with the installation, installer or the serviceAlert 360 Home Security
Date: 10/16/2023
Thank you for sharing your experience, ***. Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
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