Reviews
This profile includes reviews for LegalShield's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 259 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromClyde M
Date: 11/21/2024
5 starsAwesome bunch !! Called me right away!! Looks like a good investment to me!!
LegalShield
Date: 11/25/2024
*****, thank you for the five-star review. As a member of LegalShield, you can worry less and live more, knowing you have the power of a law firm in the palm of your hand. Thank you for choosing LegalShield.Review fromSara M
Date: 11/21/2024
5 starsI was pleasantly impressed by the fact that I was contacted the same day and a follow up call was made to me to confirm my availability.I will continue to contact the company for any additional questions that I may have. I would most certainly refer legal assistance from your company. Very grateful for the support and advice I received. Thank you.LegalShield
Date: 11/25/2024
****, thank you for the positive feedback. Protecting and empowering our members with the tools and services needed to affordably live a just and secure life has been our mission for more than 50 years. Thanks for being a valued member.Review fromMalcolm L
Date: 11/21/2024
5 starsA great service! I've been using them for years and very happy with what they do.LegalShield
Date: 11/25/2024
*******, thank you for the five-star review. As a member of LegalShield, you can worry less and live more, knowing you have the power of a law firm in the palm of your hand. Thanks for being a valued member.Review fromDavid J
Date: 11/21/2024
5 starsGreat service! The attorneys are professional and informative. They are also prompt and good at follow ****LegalShield
Date: 11/25/2024
*****, thank you for the positive feedback. Protecting and empowering our members with the tools and services needed to affordably live a just and secure life has been our mission for more than 50 years. Thanks for being a valued member.Review fromCharles E
Date: 11/10/2024
1 starTotal waste of my time and my money. Lawyers had no clue of what was going on. I was yelled at by one attorney and hung up on by the last attorney who offered nothing to me. Only read 2 of the 25 pages that my contract supports. Then closed my case. DONT WASTE YOUR TIME WITH LEGAL SHIELD. I want a refundLegalShield
Date: 11/12/2024
*******, thank you for bringing this matter to our attention. We were able to locate your membership and a member of our team will be reaching out to you directly to provide you with additional support. Though we are sorry to hear that a member is choosing to lose their affordable legal services, LegalShield is a monthly subscription service, and our members have the right to cancel at any time. Per our policy, as stated on our website and in our membership contracts, all cancellation and refund requests must be provided in writing. The easiest way to do so is by emailing us at ***************** with your name, membership number, phone number, and your request for a refund and to cancel the membership. For further questions or to speak to our team about options to maintain your membership, please call ************** between 7-7 CST Monday-Friday, and a member of our team would be happy to help. Please note, that if you have acquired a membership through your employer, it is strongly suggested that you also notify your ************************** of this request.Review fromRaymond H
Date: 10/30/2024
5 starsYou did a great job, and thank you and I feel secure when you represent me. I feel that you get the right results.LegalShield
Date: 10/31/2024
*******, thank you for the positive feedback on your experience. From resolving speeding tickets and reviewing business documents to helping you prepare your Last Will and Testament, LegalShield transforms affordable legal services from a nice-to-have into a right-to-have. Thanks for being a valued member.Review fromDemar H
Date: 10/27/2024
5 starsI feel more comfortable paying for this service and know that I have something in the future if anything goes wrong or if anything isLegalShield
Date: 10/29/2024
****** thanks for the review. As a valued member of LegalShield, you can worry less and live more, knowing you have the power of a law firm in the palm of your hand. Thanks for sharing.Review fromKarissa S
Date: 10/25/2024
1 starTold us we had to get a local attorney, then hasn't given me a refund.LegalShield
Date: 10/28/2024
*******, we appreciate you taking the time to make us aware of your experience. We regret to hear that you were unable to utilize your membership benefits; that is never an experience we want our valued members to have. Our dedicated Member Services team would like to investigate this matter further but would need a bit more information to do so; please fill out a ************** Concern form at ***************************************************** to be contacted directly. Thank you.Review fromDorothea K
Date: 10/24/2024
5 starsLegal Shield has been helpful to us every time we have needed their advice. They have returned calls in a very timely manner and have given us excellent customer service.LegalShield
Date: 10/28/2024
********, thank you for the positive feedback on your experience. From resolving speeding tickets and reviewing business documents to helping you prepare your Last Will and Testament, LegalShield transforms affordable legal services from a nice-to-have into a right-to-have. Thanks for being a valued member.Review fromJoanne T
Date: 10/24/2024
5 starsI contacted Legal Shield in regards to updating my will and receiving advice on a Transfer of Deed upon Death. *********************** Law Firm was timely in their response and completing the requested documents.LegalShield
Date: 10/28/2024
******, thank you for the positive review. We give members the help they need now and equip them to protect their future from whatever life throws their way. Thank you for choosing LegalShield.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.