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Business Profile

Freight Forwarding

R & L Carriers, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Reviews

This profile includes reviews for R & L Carriers, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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R & L Carriers, Inc. has 7 locations, listed below.

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    Customer Review Ratings

    1.52

    Average of 62 Customer Reviews

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    Review Details

    • Ben V

      Date: 05/30/2023

      Very bad delivery service. Came and dropped off an engine and blocked my back door to the house. I called the manager and he kept acting as if were my fault that I wasn’t there and the babysitter signed for the package ( was signed for before leaving out of his truck and blocking my door) I called within 5 minutes and told me they can’t back track and I can’t talk to anyone about a complaint. Even if it was a safety and code violation and could cause danger to my family. If there was a fire they couldn’t use a door l. Please never use them and they should be out of business

      R & L Carriers, Inc.

      Date: 05/31/2023

      Hello, we are very sorry to hear about your experience with this order. We would like to look in to this further in order to address your concerns. Please contact our Coporate Customer Service team at ************ or ****************.

    • Zachary S

      Date: 05/03/2023

      Shipped a car hood from MO to OH. Carefully wrapped it up and placed it on a pallet, when the delivery guy showed up to pick the pallet up, I asked him if he could put a fragile sticker on it seeing as how this was a painted and practically brand-new hood. When the person who purchased the hood from me received it, it looked like it had been tied to the back of the truck and drug to OH. I have pictures of before the hood left my shop, when the hood was picked up by R & L, and pictures of when it was received. This hood came off a car that is no longer in production and is very hard to find in the condition the one I had was in, now I'm out a bunch of money and left with a hood that I can't do anything with. I am now going through multiple ****** disputes over this and have had to refund a bunch of money. When I contacted R&L about the damages, they said "Well he signed for it so there's nothing we can do about it." Even though I have several pictures of the condition of the hood before it was picked up, as it was being picked up, and when it was dropped off. This is just another example of shipping companies not caring about their services or holding themselves to a higher standard there for I will never use them again, not even to ship a pair of socks.

      R & L Carriers, Inc.

      Date: 05/04/2023

      Hello, we are very sorry to hear about your experience with this order and we are willing to look into the issue to provide a resolution. Please contact our ************************** at ************ or email *****************

    R & L Carriers, Inc. is NOT a BBB Accredited Business.

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