Business ProfileforR & L Carriers, Inc.

We had our first delivery with them three weeks ago , we were told the shipment would be at our house on Thursday, we got zero communication from them , they never showed up , we lost a vacation day to make sure we were here to sign off and unload . We called R&L they claimed the shipment would now arrive the next day ( Friday ) it came after 5:30 when they told us we would be early morning because of the “inconvenience” of us losing a days pay and wasting out time . No communication again , we called and they told us sorry it’s late again you’ll have to wait . 5:39 the truck shows up , our wall panel was very damaged with boot marks and footprints all over it . The box was damaged and open and the product was not usable. We put a claim in with the selling company ins and are finally getting a replacement panel sent . We were told it would be at the house today between 9-5 , once again took the day off from work , stayed home all day and no one’s coming , called them to find out the truck hasn’t even left ******** ** . My husband and I are absolutely disgusted with this so called company. And we have no choice but to deal with them soon again when the next set of of cabinets gets ships