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Find a Location

Midwest Dental Center has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midwest Dental Center

      240 W Alexis Rd Ste F Toledo, OH 43612-5110

    • Midwest Dental Center

      5350 Airport Hwy Ste 109 Toledo, OH 43615-6813

    • Midwest Dental Center

      1910 Cherry St Toledo, OH 43608-2802

    Business ProfileforMidwest Dental Center

    Dental Plans
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Midwest Dental Center has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midwest Dental Center

        240 W Alexis Rd Ste F Toledo, OH 43612-5110

      • Midwest Dental Center

        5350 Airport Hwy Ste 109 Toledo, OH 43615-6813

      • Midwest Dental Center

        1910 Cherry St Toledo, OH 43608-2802

      Location of This Business
      240 W Alexis Rd Ste F, Toledo, OH 43612-5110
      BBB File Opened:
      4/23/2008
      Number of Employees:
      1
      Alternate Business Name
      • Dental Definitions
      Business Management
      • Dr. Gift Ngo, Owner
      Contact Information

      Principal

      • Dr. Gift Ngo, Owner

      Customer Contact

      • Holly, Secretary
      • Dr. Taiwo Ngo, Dentist
      • Dr. Pam Gant, DDS
      • Dr. Gift Ngo, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/20/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I received United healthcare through the government I went to the dentist in June of last year I had all my teeth removed and was approved for dentures through my medical this dentist office purposely made my dentures huge and refuses to refit me because they say I have to pay for it even though it's their mistake this is not the first time they've done this to people if you read the reviews they're horrible how is this place still open I don't know. United healthcare paid for a set of dentures that I cannot wear and they refuse to fix even though they messed them up they want me to pay for him out of pocket now I believe that's fraud. I encourage you to read the reviews online not the first two or three cuz they have their family members reviewing too look at the bad reviews and how many people like those bad reviews and agreed with it. I'm not sure what documents I could submit to prove this whatever I can I will if you let me know via email or phone I also found a complaint with United healthcare against the dental service they were supposed to investigate but I don't know what's being done.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danae C

      1 star

      01/24/2024

      I am giving no stars at all. The man I am speaking about refused to give his name. I need to be contacted about a HIPPA violation, Direct disability discrimination, and client abandonment at this specific facility. The man at the front desk called 6 peoples insurance companies including my fathers on speaker phone (every patient in the waiting room could hear clearly) giving patients names birthdays and insurance numbers. While in the waiting room my father and I witnessed this man, **** at a different disabled patient stating if she cant stop moving her head like that, they wont be able to do x ray. The man at the front desk also spoke to another patient stating youre a big man, a line backer. What type of insurance do you have?. My father waited over a hour and a half from his scheduled appointment time when the man at the front desk came to him stating your insurance is taking to long to answer, you must call them when my father asked why must I call the man at the front desk stated just go, schedule somewhere else. At this point I approached the front desk (I am my fathers advocate/caretaker and I need clarification for his care) to ask why does my father need to reschedule? In response the man waved his hand and said go and never come back. My father and I proceeded to the exit while adjusting his ******. The man came from behind his desk in a very aggressive and threatening manner forcing us into corner . I feared for my father and I safety so I began to record. When I began recording he stoped his physical actions and began name calling cant walk, stupid, stinky and more inappropriate remarks. This is utterly unacceptable. The man at the front desk refused to give us his name and refused an explanation on why my father could not receive care.We have never experienced so much ableism, unprofessionalism, disrespect, and all around embarrassment.

      Local BBB

      BBB Serving Northwest/West Central Ohio and Southeast Michigan

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