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          Airmax Heating & Cooling, LLC has 1 locations, listed below.

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            Business ProfileAirmax Heating & Cooling, LLC

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            166 Humphries Dr

            Ste A

            Etna, OH 43068-6817

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            Email this Business
            (614) 795-8761

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            Customer Reviews

            1.57/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/2012

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            heating, ventilating, and air conditioning service

            Products & Services

            service of all HVAC products

            Business Details

            Location of This Business
            166 Humphries Dr Ste A, Etna, OH 43068-6817
            Email this Business
            BBB File Opened:
            12/11/2012
            Years in Business:
            13
            Business Started:
            3/24/2011
            Accredited Since:
            12/1/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Mr. Robert Starett, Owner
            • Ms. Jenna Starett, Office Manager
            • Ms. Dawnetta Starett, Co-Owner
            • Mr. Mike Norman, Director of Marketing
            Contact Information

            Principal

            • Mr. Robert Starett, Owner
            • Ms. Dawnetta Starett, Co-Owner
            • Mr. Mike Norman, Director of Marketing

            Customer Contact

            • Mr. Robert Starett, Owner
            • Mr. Mike Norman, Director of Marketing
            Additional Contact Information

            Fax Numbers

            • (740) 927-2328
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Airmax heating and cooling was contracted out by ******** **** ****** Warranty Company to service our furnace which was not putting out heat. When they tested the system it was written as “bad transformer” the two companies then failed to have urgency in getting us heat again every with temperatures outside dropping to single digits and below 0 with winds. We contracted an independent company who then found that it was a bad fuse not the transformer and Airmax had crossed the wiring in the transformer either when testing it or putting it back together which in result dried the entire low voltage system in the unit. This resulted in the entire electrical system having to be replaced at a cost of $1500 and resulted in myself having to be off work for a total of 26 hours with a loss of money of $850. The company was only concerned in if we still need the service completed. Did not offer any resolution and nor did the warranty company.
            Read More
            Read 1 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Carey M

            03/06/2024

            AirMax came out as a second opinion through my Home Warranty company with my general contractor present, where they suggested that the issues were fixable. After weeks of prodding, they finally shared (after many phone calls on my end) that they weren't able to fix the issue. They are completely incapable of doing what seems like basic work & totally incompetent. I wonder how they remain in business. STAY AWAY, unless you like hounding a company for absolutely no results.

            Airmax Heating & Cooling, LLC Response

            03/08/2024

            We were a second opinion for the warranty company, we explained to the home warranty what would be required to resolve the issue. We notified homeowner after we received information from the home warranty on how they were going to proceed per their contract.The homeowner then requested our company to quote. Our company declined to quote the repair due to previous circumstances with other contractors per our arrival. We wished to not to proceed with quoting.
            Read 6 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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