Reviews

This profile includes reviews for Community Choice Financial, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Community Choice Financial, Inc.

  5165 Emerald Pkwy Ste 100 Dublin, OH 43017-1063

  
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  Community Choice Financial, Inc.

  801 Hebron Rd Heath, OH 43056-1357

  
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  Community Choice Financial, Inc.

  842 Delaware Ave Marysville, OH 43040-1724

  
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  Community Choice Financial, Inc.

  1301 E Main St Lancaster, OH 43130-4005

  
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  Title Max of Delaware

  127 S DuPont Hwy Dover, DE 19901

Review Details

• Review fromKae L

  Date: 12/26/2024

  1 star
  I would NOT use California Check Cashing Stores for a payday loan. You're better off going to ******* ******* (Online or in person) or ****** **** (Online). California Check Cashing has taken money from my account multiple times, even after my loan was repaid. They cannot help you get refunded in store, corporate has to get involved. But they are so busy, cause there's other just like you, who have gotten their money taken too.

• Review fromChase G

  Date: 12/12/2024

  1 star
  Title Bucks)Title Max is a predatory loan company. They take advantage of people that aren't able to qualify for a regular loan. The interest rate is extremely high. This company charges a late fee every day and this makes it very difficult to pay the loan back. The employees are condescending and intimidating to their customers.

• Review fromTanya T

  Date: 11/23/2024

  1 star
  Title Max located @ ******************************************* should be shut down. My mom passed away and I relieved notice she took out a title loan. I went to this location to receive a payoff amount and no one could provide information on letter head only on a sticky note with amount after providing a copy of my mom death certificate which I thought was strange. Amount was paid in September which I was told it could take a few weeks before receiving my mom title back. I called at the end of October and was told still waiting for it from ***. Beginning of November I stopped by location asked about title. I was told it will be mailed to mom address. I said ok no problem her mail has been forward to my address. I contacted another location which I spoke with ****** to make a complaint how this location keep hanging up on me when I call phone# or I receive recording out of office during business hours. All I want is title for my mom truck. ****** apologize for the rudeness and stated they could make arrangements for me to pick up title. I asked if I could get a # for Title max corporate office which I was given a # to speak with resolution department. Resolution specialist claims she was calling the office to check status. This representative told me the location will send certified letter with title next day because Im not on title .. I laughed and explained my frustration with the run around from this unprofessional company. Next day I called location again spoke with very rude manager **** who realized she answered my call and stated f*** .. how can I help you? I asked about title again. **** replied as stated before since you not on title it will regular mailed to mom address. I informed her resolution stated it would be certified mail. ****, No it was regular mailed. I asked when was it mailed she said today which was last Friday. Today Nov ******* no title received from Title Max. What type of business is this company running? Getting over on the elders!

• Review fromT. F.

  Date: 11/21/2024

  1 star
  I had an extremely frustrating and disappointing experience with Community Choice Financial (operating as Check Into Cash). The steep APR (******%) and excessive fees. I believe this company engages in predatory lending practices that take advantage of consumers during difficult financial times. The fees and interest are excessive and make it nearly impossible to pay off the loan without incurring further ********** cautious when considering loans from Check Into Cash. Their business practices are unethical, and I would strongly advise looking into other, more transparent options rather than doing ANY business with this company.

• Review fromDiane B

  Date: 11/04/2024

  1 star
  This is a 250% annual interest rate loan against a car title for $4,000 and a car worth around $50,000.If you use the complete amount, interest is $900 a month. This type of loan is hardly possible to pay back and it amounts to praying on people that do not have the financial saavy to know any better, It is no more than a loan ******** should be illegal to charge anyone this type of interest rate. I cannot believe there are not laws against it. this is praying on people that don't know any better. If I could select 0 for the star rating I would.

• Review fromJeffrey H

  Date: 10/29/2024

  1 star
  ZERO STARS. Borderline, if not outright, predatory company taking advantage of people with ********** or in tough positions. Luckily I have more knowledge and resources than most title loan customers. This company will do everything possible to keep you on the hook forever. They call you constantly, beginning after your FIRST PAYMENT to try and re-loan you any money you have already paid back. They also get very clearly annoyed if you are able to use your own insurance policy instead of being forced to buy a second policy through them at $200+ per month. If you take out a $2500 loan and are forced to buy their insurance, your payment will be over $300 before any of that money goes toward your balance. Once you do pay off your loan(if you are lucky enough to ever do so) they couldn't be less concerned about doing what they are supposed to do to get you your title back or remove the lien from your insurance policy. They are rude and seemingly miserable in their jobs. Absolute terrible experience from top to bottom. This type of loan really should be illegal. They are basically loan sharks. Actually, i think a loan shark would probably **** you a better deal than this place. Not only do they not care if you ever pay the loan off, they actively try to prevent you from doing so in every way they can. This is a horrible and predatory business model. Don't fall into their trap!

• Review fromAda R

  Date: 10/20/2024

  1 star
  A Very Disturbing Experience I want to share my troubling experience with TitleMax during a difficult time. While facing my father's terminal illness and unemployment, I turned to TitleMax for a title loan, hoping for a temporary solution. Instead, I encountered predatory practices that worsened my situation.Despite being unemployed, TitleMax approved me for a $6,150 loan at a staggering interest rate of ******%, resulting in monthly payments of $1,512.56 and a total repayment of over $10,500 after seven months. This felt exploitative, especially since they knew my struggles.The type of employees they hire is concerning. Many managers are inexperienced and lack proper degrees, making ethically questionable decisions to meet quotas. Instead of skilled salespeople, TitleMax opts for quick auctions that prioritize profit over the customer's well-being.I was encouraged to apply for a job based on my management experience, only to learn they dont hire current customers. My applications to other locations were overlooked for younger less experienced representatives, adding insult to injury.When I had to surrender my vehicle- my only means of transportation- I was devastated. The car was auctioned for a fraction of its worth, and now TitleMax is pursuing me for the remaining loan balance, adding financial pressure and negatively impacting my mental health. The manager, ****, deflected responsibility, insisting I should have understood the terms. This felt callous and ********* summary, my experience with TitleMax reflects a pattern of predatory lending and unethical practices. They prioritize profit over people, employing staff who lack business sense and the knowledge to navigate sensitive situations. I dont understand how they are allowed to operate with such insensitivity. I urge anyone considering a title loan to think carefully and explore other options. Sharing my story is my hope to raise awareness and help others avoid similar pitfalls.

• Review fromShanice W

  Date: 10/16/2024

  1 star
  Me and my finance took a loan out over a year ago and notice that the payoff amount was not going down so we called the location to speak with someone and was told that our loan was for 3 years with a payoff amount of $10,000 even though the original loan amount was $1500 and we were never told that loan term was 3 years @228% APR we were told the loan term was 12 months we feel robbed and tricked.

• Review fromBrandi B

  Date: 10/07/2024

  1 star
  If I could give 0 stars to this company as a whole, I would. This company has given me issue after issue. I have been trying to work with them for a while on getting my car back into my possession and to make a payment plan but they are declining this solution. I have been waiting on a call back for 2 weeks from any supervisor and no one is calling me back. I have offered to pay what I can & to make monthly payments to where I can pay off my balance over 3-4 months. They have no understanding or compassion when it comes to their customers in need. There is no empathy for people. There is a huge lack of human decency within this company. My brother is stuck in Florida, he was on his way to move with me because he is my caretaker but my car was repossessed. Hurricane Helene came and I am stuck without power, water, food, & transportation. He is about to be stuck in Florida all while this new storm is coming. I need him to help me. This company does not take care of good customers. ****** ***** is the only person within this company who is trying to help. This company needs more people like ****** *****.

• Review fromRita J

  Date: 09/23/2024

  1 star
  I paid off my title loan back in July, 2024. I have now made four trips into the speedy Cash location because I still have yet to receive my title. I handed my title when I got the original title loan to them I paid off the loan with substantial interest so I don't understand why it's so hard for them to give me my title back? I've heard horror stories of cars still getting towed despite the loan being paid off. They are offering no solution, they just keep telling me to wait, wait... Why am I waiting the agreement was I give you the title I get a loan I pay off the loan I get my title back? Definitely unfair business practice