Is CareSource BBB Accredited?

Yes, CareSource has been a BBB Accredited Business since June 26, 2006.

What is the BBB rating of CareSource?

CareSource has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

How many complaints does CareSource have on BBB?

CareSource has 51 complaints filed with BBB in the last 3 years, 13 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of CareSource.

How many customer reviews does CareSource have on BBB?

CareSource has 30 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of CareSource.

How do I file a complaint against CareSource?

You can file a complaint against CareSource on BBB.

Where is CareSource located?

CareSource is headquartered at 230 N Main St, Dayton, OH 45402-1263.

How long has CareSource been in business?

CareSource has been in business for 40 years, since 1986.

CareSource | BBB Business Profile

Business Profile

HMOs

CareSource

Headquarters

BBB Accredited Business A+Rated by BBB

Visit Website (937) 224-3300 Write a Review

Overview

Headquarters

CareSource

230 N Main St

Dayton, OH 45402-1263

Get Directions View Service Area

See Hours

Operating Hours
Monday	8:00 AM - 5:00 PM
Tuesday	8:00 AM - 5:00 PM
Wednesday	8:00 AM - 5:00 PM
Thursday	8:00 AM - 5:00 PM
Friday	8:00 AM - 5:00 PM
Saturday	Closed
Sunday	Closed

BBB Accreditation & Rating

CareSource is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+More Information How are BBB ratings calculated?

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About This Business

CareSource is a nonprofit managed care organization that administers Medicaid managed care plans in the U.S. The organization offers a variety of health insurance plans, including Medicaid, Medicare and Health Insurance Marketplace products.

BBB Accredited Since: 6/26/2006

Years in Business: 40

Products and Services

Behavioral Health Care, Care Coordination, Dental Coverage, Disease Management, Health Assessment, Health Education, Health Equity Programs, Health Insurance, Health Screening, Hearing Coverage, Medicaid Coverage, Medicare Coverage, Patient Care, Pharmacy Services, Prescription Coverage, Provider Training, Quality Improvement, Vision Coverage

Business Details

Local BBB:: BBB of Dayton and Miami Valley
BBB File Opened:: 2/1/2006
Business Started:: 1/1/1986
Business Incorporated:: 1/1/1985
Type of Entity:: Corporation
Alternate Names:: CareSource Management Group
Business Management:: Mr. Erhardt Preitauer, President/CEO

Additional Contact Information

Principal Contacts: Mr. Erhardt Preitauer, President/CEO
Fax numbers: Primary Fax: (937) 487-0022
Social Media: Facebook; LinkedIn; Instagram; Twitter; YouTube

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources: Ohio Department of Insurance
50 W Town St, Ste 300
Columbus OH 43215
Phone Number: (800) 686-1526
https://gateway.insurance.ohio.gov/UI/ODI.Agent.Public.UI/AgentSearch.mvc/DisplaySearch
Business Categories: HMOs, Insurance Companies, Health Insurance, Medicare, Healthcare Management, Health Care Referral, Medical Plans, Medical Liability Insurance

Latest Reviews

Matthew F
"Was a member of common ground before they merged into CareSource. Ever since the merge the quality of care has decreased, rates and costs have gone up, and access to diagnostic imaging has been harder." ... Read full review
Karlee W
"CareSource is a joke! I needed to get an MRI on my knee to see if I needed to get surgery for a torn meniscus and a torn MCL and they denied my MRI the day I was supposed to get it." ... Read full review
Richard W.
"No help with problems. I was on phone with rep Tasia." ... Read full review

View all Reviews

Frequently asked questions about CareSource

Is CareSource BBB Accredited?
Yes, CareSource has been a BBB Accredited Business since June 26, 2006.
What is the BBB rating of CareSource?
CareSource has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does CareSource have on BBB?
CareSource has 51 complaints filed with BBB in the last 3 years, 13 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of CareSource.
How many customer reviews does CareSource have on BBB?
CareSource has 30 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of CareSource.
How do I file a complaint against CareSource?
You can file a complaint against CareSource on BBB.
Where is CareSource located?
CareSource is headquartered at 230 N Main St, Dayton, OH 45402-1263.
What does CareSource do?
The BBB Business Profile for CareSource describes the business as follows: CareSource is a nonprofit managed care organization that administers Medicaid managed care plans in the U.S. The organization offers a variety of health insurance plans, including Medicaid, Medicare and Health Insurance Marketplace products. Business category: HMOs.
How long has CareSource been in business?
CareSource has been in business for 40 years, since 1986.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.

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