Customer ReviewsforAll American Moving, Storage And Delivery of Columbus

They came on time, were friendly and careful delivering the chair my daughter ordered.

Thank you for the kind review, Len! We are so glad you had a positive experience with us. Please let us know if we may be of service in the future.

I hired all American moving and Storageto move us to a new patio home7 miles awayon 11/17/23 The move went reasonably well with minor to modest damage to both houses. The moving crew worked hard and efficiently. There was one major hiccup though. Just a few months before the move I had purchased a 43 inch smart tv which was placed on a chest in our bedroom. I had originally intended to move it myself but on the day of the move I asked the crew if they could take it. They said sure, they would wrap it carefully in blankets and make sure it was well protected. During the move in on the 17th the crew asked me to check in the bedroom If they had set it up properly. They had placed the TV on a much smaller chest and I told them it was the right idea but the wrong chest, the larger chest was still on the truck. They said they would take care of it. After the move was over and they had gone I went into the bedroom to check and the right chest was there but the TV was nowhere to be found I have searched both the new house and the old house several times But no TV. I called the operations manager at All American and explained the situation. He said it was probably still in a box somewhere and I should look again. For starters it was never in a box and it would be pretty difficult to miss a box with a 43” TV if it was. He said he would check with the moving crew. After a wek I called afgain he said he talked to the crew and they said that yes, they delivered the TV abd it should be at the new house…but it isn ‘t. Since then I have called five times and none of my calls have been answered. I have left a message with the operations manager with my phone number but all have been ignored with no answer. It has been over a month now with no resolution in sight. Beware.

Mr Rowland - we called you last week and you indicated you found your TV behind a boxed picture. You also indicated you would remove or edit your review. We would sincerely appreciate you doing so. Thank you.

Excellent service, the staff was very courteous and professional. The delivery was one time as well

Thank you Terrence for the very kind review. Our team takes great pride in every aspect of their job, and we're so happy that you were satisfied with our service. Please let us know if we may ever be of service in the future - we appreciate your business!

Excellent service. **** and **** contacted us 15 minutes before they arrived. Removed an old mattress, relocated another mattress and set up the new mattress. Very friendly and careful as they moved the items in and out of our house. Very pleased with the service they provided.

Thanks for the great review Robert! Dave and John have been loyal employees for over 20 years at All American, and we truly value their work ethic and customer service skills. We appreciate your business!

Horrible service, rude unprofessional, untrustworthy I payed this company to move me they broke my bed refused to properly compensate me , lied and said the insurance company would reach out to me it never happened I called daily kept getting the run around they would not give me their insurance carrier information they took no accountability hand zero compassion lied on me as if I had caused the damage myself thank god I had before and after pictures this conpany treated me horribly

We have no records of servicing a customer by the name of Tiffany Berry. We would kindly ask that this customer review be removed from our profile.

Excellent! Best I have ever seen. Communication was spot on every step of the way

Wow **** thanks so much for this fantastic review! We sincerely appreciate you taking the time to respond, and for your very kind words! Please let us know if we may be of service in the future. Thanks again!

Appreciated getting a short window of time for delivery and the a we’re on way on be there in 15 min. Quick and efficient service and the men who made delivery were curtious. Thanks.

Thank you Jeff for your kind review. We're glad you were satisfied with our service and look forward to helping out again if the need arises. Have a great week!

Awesome people that do what they say they are going to do.Will use them again!

Thanks so much Rod for your kind review - we sincerely appreciate it! Please let us know if and when we may be of service to you again. Have a great weekend!