Reviews
Customer Review Ratings
1.38/5 stars
Average of 13 Customer Reviews
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Review fromTony P
Date: 09/19/2025
1 starI purchased a 4th Generation Tablo for Christmas 2023. My 4th Generation Tablo died (bricked) on 9/17/2025, so outside the 12-month warranty. Obviously, I am unhappy with any device which does not even last two years. Apparently, I am not alone. According to ****** ****** There are multiple discussions on forums and social media where users describe similar experiences. ****** ****** further writes that One common theory is that the failures are due to poor thermal management in the device. So, my question: is my Tablo device failure due to a design defect?[[ to be fair and transparent with Tablo, I asked them to review my words above, and they requested no changes, stating that they had no concerns with me leaving my honest review, and including my question about a potential design defect; that they will take into consideration and share this information with the Tablo team. ]]Review fromTina B
Date: 08/22/2025
1 starMy Tablo unit has not been working correctly for over 2 months. Tech Support is non-existent telling me to be patient when I call in. However emails from Tablo Support (********) tell me that "we are not accepting requests for incorrect guide data and that we do not currently have an ETA on when this will be fixed"! Totally unacceptable! Since day one, I was able to use a different zip code other than my location to get a correct Tablo guide. I was told to do this by Tablo. However, NOW they use location services and when I try to put a zip code that I know works, it gives me a message "Your Tablo is out of range". Example of 2 channels: Tablo guide 2.1 ** **, however when I select watch live, it plays *** (which is correct) in my viewing area Tablo guide 4.1 *****, select watch live and it plays *** (which is also correct for my viewing area) I think if they took away location services and allow you to select a zip code out of your local viewing area, it would fix MY problem. Very unhappy if I could give them a negative stars, I would!Tablo
Date: 08/25/2025
Hi there,
We’re sorry to hear about the frustration you’ve been experiencing with guide data on your Tablo. We understand how important accurate guide listings are and apologize for the impact this issue has had on your viewing.
Our team is aware of this limitation and we’re actively working on improvements to guide accuracy. In the meantime, while using a completely different market’s zip code will no longer work due to the use of location services, we do recommend trying a neighbouring zip code within your local broadcast area. This can sometimes provide more accurate results while still keeping the guide aligned with your actual channel lineup.
We appreciate your patience as we continue to make improvements and will share updates as soon as we have them.
Thank you for taking the time to share your feedback.Review fromKelly B
Date: 08/07/2025
1 starCustomer service reps rarely answer the phone. You wait on hold for 15 minutes, and then a bot says they are too busy and to call back. Only one local network channel was availabe to be on the app in the ******* market. It is a complete waste of $130, and I would suggest you not purchase this faulty junk.Tablo
Date: 08/11/2025
Were sorry to hear about your experience. While we regret that your recent call was not answered promptly, the vast majority of our calls are answered in under two minutes. Tablos available channels depend on the quality and strength of your over-the-air (OTA) signal, which can vary by location and antenna setup.We would be happy to reach out directly to see if we can assist with both your device and channel availability in your area. If youre open to it, please provide your preferred contact information and our team would be happy to reach out. Well do our best to resolve any issues youre experiencing.Review fromR. B.
Date: 08/05/2025
1 starI have been an avid user of Tablo for 4+ years. I bought a Gen 4 8 months ago and it has now completely failed. The unit will not power up. I’ve talk to the less than satisfying tech support and they are useless. Non technical at all. The product carries a manufacturers 1 year warranty. If you buy one other than through Tablo Store, they will NOT honor their warranty. I’ve spent multiple call with tech support and they tell me they can’t find any record of a purchase and need an Order Number to replace the unit. That was 8 months ago and I DON’T have an order number or remember if I bought this unit at one of their suppliers or direct like I’ve done in the past with Gen 1, so they will not replace the unit. FAILURE TO HONOR THEIR 1 YEAR WARRANTY. As I’ve had multiple contact directly with the tech engineers in the past many years, now I can’t talk with anyone as they are strictly email of their ticket system and that is just a stop gap. I’ve been a recommender of their products for years and now I’m doubtful of their service or support. Ticket ****** If this is not resolved, I will not recommend this company, or their products. Plus I will ensure through various social media platforms of their lack of support for their produced product warranty.Tablo
Date: 08/11/2025
Weve located your ticket and our team will be reaching out to you as soon as possible to help make this right. Were very sorry for the trouble youve experienced with your Tablo and understand how frustrating this situation has been, especially after so many years as a loyal customer.We truly appreciate your patience while we work through this and want to assure you that were committed to resolving the issue so you can get back to enjoying your Tablo without further interruption.R. B.
Date: 08/12/2025
Tablo has made a decision to replace the failed unit.Review fromDonald P
Date: 06/03/2025
1 starDO NOT BUY TABLO. 0 stars if possible. Tablo is junk. It works 40% of the time. Its like a daily ritual. You open Tablo and see how its acting? which will dictate which streaming app you will be watching. Tablo is truly a worthless piece of hardware, a cheating wife or husband has more value. Tablo basically does not work, customer service blames EVERYTHING AND ANYTHING except for the junk they sell. The Tablo system is not stable, when it works? It does not work. The saved remind you are actively watching? Just disappears and Tablo goes right to current programming. After the 10th time? The Tablo puck finally served its purpose. The Tablo puck makes a wonderful piece for target practice.Tablo
Date: 06/05/2025
Hi ***,
I’m sorry to hear that your experience with Tablo hasn’t met your expectations. We value all customer feedback and would appreciate the opportunity to learn more about what went wrong.
A member of our customer support team will be reaching out directly to offer assistance and help resolve any outstanding concerns. In the meantime, if you’d like to provide additional details, please feel free to respond to this comment or contact us directly at *******************.
Thank you again for taking the time to share your experience - we’re here to help.
Tablo SupportReview fromBrian C
Date: 04/24/2025
5 starsTABLO works great, if you set it up correctly. Use a more powerful outdoor antenna, hardwire it to Ethernet and use newer streaming devices.Tablo
Date: 04/30/2025
Thanks for sharing your experience! We’re glad to hear Tablo is working well for you. Your setup tips are spot on — using a strong antenna, a strong network connection, and up-to-date streaming hardware can make a big difference. Appreciate you taking the time to post!Review fromDonna B
Date: 01/28/2025
2 starsI was so excited to get this - until I have a problem EVERY OTHER DAY with it not working correctly. I have called Tablo SO many times. From either the app not connecting (just spins) to keep getting the error "Tablo not found" (the app installed on my tv). I CONSTANTLY have to reset/reboot it. I wish there were another alternative - I still may send it backTablo
Date: 01/29/2025
Hi *****, we're sorry to hear that you have been encountering some connectivity issues. Our team is actively investigating the source of these problems and working with urgency to provide a reliable solution.
In the meantime, I have escalated your ticket with our team, and we will be reaching out to you shortly to see if we can provide any advice to help work around these problems more effectively. We sincerely apologize for the inconvenience, thank you for your patience while we work on this!Review fromJeff G.
Date: 09/23/2024
1 starSeems I'm not the only one that's having problems. I've been a customer for about a year and their old system's software was good and worked well, even though the TV Tuner reception was awful. At least the software was useable, but the generation 3 was only available for ******** Firestick. They advertised the new hardware and software this past spring, saying that they now had an app for ******* TVs with the 4th generation of Tablo units. I bought new units on ****** and loaded the new ******* app on my ******* TVs. Now I could remove the intrusive Firesticks. But wait! Nothing on the new software is working correctly unless it's run on the Firestick. The ******* app has so many bugs I need an exterminator. At first, I talked to them on the phone and through support and realized it was a new system that needed working on. That was 3 or 4 months ago. I decided to open up a new support ticket because that's been enough time to fix the problems. They ask for information, I send it, they close the ticket. Nothing was fixed. I ask them to reopen the ticket, they do, they ask for information, I send it, they close the ticket. Nothing was fixed. Seems to be an ongoing problem and "THE TRUTH" would help my disposition. If they are still having problems with the app software, they need to just say it or give me my money back on the 3 new Tablo's I have. They either need better coders or admit that possibly they are in over their heads. STOP the stalling.Tablo
Date: 09/24/2024
Hi ****, I'm sorry to hear you're not having a great experience with the Tablo ******* app. I've shared this feedback with our product team as they work on continuous improvement updates to all Tablo applications. We hope to see some significant improvements here soon, thank you for your patience while our team works on this.Review fromRobyn R
Date: 09/22/2024
1 starIt never works! If I can actually get it to connect it won't play. I called multiple times I'm always told to uninstall the app and reinstall or email us. They want videos of what it is doing which won't load the way they want you to do it. This last time I called he Again said to uninstall and reinstall the app. And then it should work the next time you try. Well then I've missed the program that I was trying to record.What's the point. I've told them multiple times that it doesn't work that every time they Maybe get it to come on the next time I turn on it's not working again, and that I would like my money back.Because it does nothing they say it's going to do and every time I ask they refuse. It wasn't worth $5, let alone the 150, we paid for it!Tablo
Date: 09/24/2024
Hi *****, I sincerely apologize for the connectivity issues you've run into while using Tablo. Our team will be reaching out shortly to review your interactions and make some recommendations that we're hopeful will help improve your performance.Review fromWalter S
Date: 08/06/2024
1 starConstant problem giving me a way to enroll. Freezing and going to ****. I have been a customer for 9 months. Cannot access my local channels. No consistent customer service way to correct.Tablo
Date: 08/16/2024
Hi ******, our team is aware of this issue and we have an update on the way to resolve it. This update is currently in Roku's hands as we wait on it to be approved and published to the Roku Channel store. We're hopeful this update will be approved and published ASAP. In the meantime, I highly recommend viewing this article and following some of its instructions to mitigate the issue: ****************************************************************************************************************************************************
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