Reviews

This profile includes reviews for Paycor, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Paycor, Inc. has 14 locations, listed below.

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  Paycor, Inc.

  4811 Montgomery Rd Cincinnati, OH 45212-2163

  
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  Paycor, Inc.

  2851 Charlevoix Dr SE STE 210 Grand Rapids, MI 49546

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  Paycor

  1801 West End Ave Ste 920 Nashville, TN 37203

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  Paycor Payroll

  8050 Marshall Dr Ste 100 Overland Park, KS 66214

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  Paycor, Inc.

  7692 Angel Dr NW North Canton, OH 44720

Review Details

• Review fromMegan K

  Date: 08/08/2025

  1 star
  Customer support is a complete joke, absolutely insane. I would leave 0 stars if I could. They claim they will get something done and then they don't do it - they have caused me considerable waste of time. They send a link to instructions instead of sending the actual instructions, and the link doesn't even work. Do not waste your money or your time. They do not care about you or your business.

• Review fromHeather N

  Date: 07/28/2025

  1 star
  I would give them negative stars if I could. The transition to Paycor has been and continues to be (8 months in) a nightmare! I cannot think of one single item that is going well, working as we were led to believe in the sales process. Zero support from the company, even during implementation - we were just told how to do things and then had to do it ourselves, and have to continue to do so for every new item that comes up. **************** is a joke, they always need to "escalate" and this is probably because this system does not work.

• Review fromAustin D

  Date: 07/28/2025

  1 star
  Scam contracts, hidden fees, unable to dispute or change anything.Employee glossed over all contract fees, doubled our quoted price, and stopped answering our calls.******* ******** (*********)& **** ******** (*********) fleeced us. Charged me over 200 dollars to direct deposit one check, and never answer us again. Huge scam, please don't buy this service. We agreed to 89 dollars, it became 172, no one would call us. Now there's a early term fee, contract cancel fee, lack of alerting them of canceling fee, etc. Criminal.

• Review fromAshley R

  Date: 07/16/2025

  1 star
  I am writing to express my deep dissatisfaction with our experience using Paycor as our payroll provider. I would strongly caution any business, particularly those in the **********, ** area, from partnering with this company.From the very beginning, we encountered numerous issues, including an incorrect system setup, inconsistent reporting (with data changing each time a report was run), and an alarming lack of communication from both our sales representative and the support team. Despite multiple outreach attempts, we often received no response or were met with automatic "out of office" replies indicating extended absences of up to two weeks. This level of unresponsiveness is unacceptable in any business setting, especially when dealing with payroll and HR *********** a result, we canceled our contract with Paycor after 3 months. That is all the time we needed to know this was a huge mistake. One of our most frustrating experiences has been trying to return rented timeclocks. We have submitted multiple requests for return authorization (RA), but have yet to receive any guidance or resolution. Meanwhile, we continue to be charged for equipment we are actively trying to return.After only three months, it became clear that Paycors system was not meeting our needs, both from a technical and customer service standpoint. Upon canceling our service, we were shocked to find that all access to our data was cut off within two weeks and with no prior notification. This is in ***** contrast to our previous payroll provider, who provided ample time and communication for data ************* someone with many years of experience in HR, I am genuinely surprised and disappointed by the lack of professionalism and support we received. This experience has been not only frustrating but incredibly time-consuming for our team.We hope this complaint serves as a warning to other businesses considering Paycor. Proceed with caution, or honestly. not at all.

• Review fromKim S

  Date: 07/14/2025

  1 star
  I wish I could give a 0 star! I've been using this company's payroll and HR platform for over 5 years. Their customer service is the worst! I have been paying for a service (HR on demand) since I came on board with them in 2020, but have never been able to access the platform. I've asked for some monetary compensation since I've been paying for a service I can't access and they tell me "it's part of a bundle" so they can't.
  They open customer service cases and close them without ever resolving the problems, and there are a LOT of problems! You get passed from one "department" to another, always have to respond to a generic email, call an 800 number and never have a designated person to work with... It's no wonder nothing is ever resolved. Their software is horrible, every time something goes wrong, they tell me to change my web browser! I've spent over a month working with their customer service/tech department trying to gain access to the HR Customer Service I've been paying for 5 years and they STILL can't figure out why it doesn't work.
  When they were bought by *******, I had hoped things would improve, however, they haven't!! My cost has doubled in 5 years, I pay almost $500/month for a company of less than 20 employees. I will absolutely be moving to a new vendor next year.

• Review fromJill B

  Date: 07/07/2025

  1 star
  I made the move from *** to Paycor after the promise of a better experience, and it's been nothing but a hassle since. Paycor failed to make a payment on time to the *** for our federal taxes (even though they of course swiped the funds from our bank account timely!) and are now trying to say that WE are on the hook for over $5k in penalties that they caused. Support is terrible. Cannot get any responses to any open tickets until you submit a follow-up ASKING for a case status. Stay away from Paycor, unless you want to provide your employees with a less than sub-par payroll experience.

• Review fromAlex N

  Date: 06/17/2025

  1 star
  Oh how I wish I'd have looked at these reviews before signing up....I am absolutely devastated that I made the decision to switch to Paycor. It actually sickens me how awful their customer service is. The gentleman who sold me the worst product ever sure was blowing up my phone to sell me on the system, but now that they got our money he is no help. I have been trying to give my book keepers access to PAYROLL REPORTS FOR TWOOOOO MONTHS! TWO MONTHS. And I've received zero resolution when I email them almost daily. I genuinely don't know how people who sell this product sleep at night.

• Review fromThomas D

  Date: 06/11/2025

  1 star
  Paycor is absolutely awful. **************** is hard to get a hold of and rarely helpful. Their platform is nor user friendly and the on boarding process is downright difficult. There is always extra charges if they have to adjust anything and any end of year info sent out to employees cost. Run don't walk away

• Review fromBlake P

  Date: 06/01/2025

  1 star
  Features don't load... regardless of browser, connection, devices, some features just get stuck "Loading" forever. No customer service to assist outside business hours. If the product is going to be bad, at least have better access to customer service...

• Review fromKERIA B

  Date: 05/31/2025

  1 star
  Paycor's customer service and business practices are unacceptable. Before I signed the contract with the company, I specifically asked and was promised in writing that I would not be held to the cancellation fees if my business did not go through- which it didn't. I gave written notice to the company that I wanted to cancel my account as directed. For months, I emailed this company, but no one from the ********************* would call me. Paycor hides behind their emails because they know that what you are doing is unethical and unprofessional. The routinely send SURPRISE bills. Thus, beware, this company intentionally makes the cancellation process difficult, and relies on customers not successfully navigating the system to manipulate them out of their money. In the short term, Paycor may trick some people out of a nominal amount of cash; however, they will not be able to build or maintain a loyal following of customers. This is not a sustainable business plan, and they are ultimately setting themselves up for ruin. The agents selling the product are friendly; however, they won't be of any help as Paycor harasses and robs you. Although they will continuously send surprise bills to your account, they will not speak with you directly. Instead, they will send an email referring you back to your contract. Sure, they offered to apply this charge to my account if I work with them in the future; however, recouping this charge would not be enough to work with these snakes again. **** ******* once said when someone shows you who they are, believe them the first time. This was a costly ******* but I get the feeling that it was a fraction of what I would have paid in the long run if continued to do business with this unethical, unprofessional, predatory company that is focused solely on its profits and cares nothing about its clients.