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Business Profile

Computer Software

ConstructConnect

Reviews

Customer Review Ratings

4.36/5 stars

Average of 137 Customer Reviews

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Review Details

  • Review fromPhil C

    Date: 02/04/2025

    5 stars

    Phil C

    Date: 02/04/2025

    Sam K****** is very easy to work with and answered all my questions!!!

    ConstructConnect

    Date: 02/10/2025

    Thanks for your review, ****!
  • Review fromJames C

    Date: 01/11/2025

    1 star

    James C

    Date: 01/11/2025

    My company does mostly public work and I have noticed that since the buyout, that there coverage is poor and duplicative to ******. Unbeknownst to me the subscription automatically renewed. As soon as I was notified of the renewal I immediately contacted the company for a credit. They refused to credit my account and I was forced to contest it thru my credit card company. Poor service, raised rates by 50% without notification, miss most of the projects in my area. Overall very poor value.

    ConstructConnect

    Date: 02/07/2025

    *****, thank you for sharing your feedback about the ConstructConnect platform. We strive to be transparent throughout the renewal process, and your feedback will help up improve. Thanks for the opportunity to do so!
  • Review fromDonna R

    Date: 12/23/2024

    5 stars
    Love using ConstructConnect - I run the commercial department of a large valve company and all our branches use this platform and have success in doing so - I've been in this business over 30years and did use the local construction sites for many years - Having memberships for 8 or 10 different construction sites at a time - With this platform you can find all the information you require on one site - Leads to jobs , Updates on contractors and engineers and what they are working on - Access to specs - I get emails every morning that are specific to my searches thanks to our sales rep Philip **** - Never was I not able to reach him for assistance if needed which I didn't do often as the platform is very user friendly - Would recommend this site for sure - Glad to be a member
  • Review fromKurt F

    Date: 12/20/2024

    5 stars
    I was introduced to William Scata about 7 years ago when our company wanted me to meet our account manager, because as a company we were really wanting to start folding the Construct Connect capabilities into our marketing/contacts structure. I must be honest I really didn't know what to expect as to what type of value they could add. My initial guess of what that added value was looking back was incredibly basic, I don't think I expected more than a list of upcoming projects, but it's so much more. As I learned more and more how to really use the program, it has since become a treasure trove of information for us to glean. While my first thought was just a listing of new projects. But IMO the true caveat that was even more important, was allowing me to connect the dots 'nationwide' on who is currently using our products already, that we really hadn't kept track of. And now suddenly being able to go back through years worth of data! Critical information to be able to reach out and build a better relationships with those companies to expand there existing use of our products. Priceless! It's always easier to sell additional products to someone who is already using your products than it is getting someone new to start using you. There are two sides of the equation, new and existing customers. You don't want to spend all your time on acquiring new customer while your existing clients and easier to resell are not cultivated. The program that CC has, allows me to do both, not only to reach out to Mr. Smith and say, yeah I see your working on XYZ project, you know our product would be a perfect fit for that. But also to go back and say Mr. Smith, thank you so much for using our products on your XYZ project, did you know about our new product(s) that you should consider using as well on your next project. Would you like a sample? Bill, has been amazing to work with, always helping me anytime I need it. I would give him and CC 6 stars but I can't. Thank you.
  • Review fromSandra H

    Date: 12/16/2024

    5 stars
    Jackie A*** is a great manager for our account! Always listening to our needs and assisting with anything we throw her way. Highly recommend ConstructConnect over any other plan room. User friendly, far more capabilities than other national plan rooms, better reporting, etc.
  • Review fromAdam H

    Date: 12/12/2024

    5 stars
    I have worked with Construct Connect for over 20 years. It has helped our firm with projects and contact leads. Our Rep Jacqueline A*** is nothing short of amazing (not all superhero's wear capes)! I email Jacqueline almost every day to let her know any information I may have or to get updates on certain projects and I always receive an answer within 1-2 bsn days. I use Construct Connect very thoroughly. Once you have your groups and searches setup up it is so easy to navigate throughout the platform, Drawings and Specifications. I would highly recommend Construct Connect for anyone looks for project leads or contact lead. Thanks, Jacqueline, for all you help me with and keep up the awesome job!
  • Review fromRobert C

    Date: 12/12/2024

    5 stars
    Jacqueline A*** goes above and beyone for helping me and ****** ******* USA to work with and learn the systems providing guidence and reports for our advantage here at ******* Kudos to Jackie! Keep up the great work! *** ****** Client Success Manager at ****** ******* USA
  • Review fromAllison W

    Date: 12/11/2024

    5 stars
    William (Bill) has been fantastic to work with. I have had several questions on this program and he always goes above and beyond to explain and demonstrate everything. Overall the support is excellent and this platform is very valuable. He wants me to succeed and makes great suggestions to help streamline my processes. Overall it’s been a wonderful experience!
  • Review fromDIANE C

    Date: 12/09/2024

    5 stars
    Impressive, comprehensive. Bit of a learning curve at first but thanks to Bill S**** for personal attention to our account, tutorials and customizing to get the best results for our industry. Worth the $. ***** *
  • Review fromTheo M

    Date: 12/05/2024

    5 stars
    Our account manager Dave A. has been awesome and very efficient in getting back to us in a timely and professional manner. Our company **** * **** has been using Construct Connect Group of companies for a long time and have gone thru a few iterations in the last few years. Construct Connect seems to be trying to get the perfect product out there for each client however it's not perfect, however they do listen to input and are constantly trying to improve. Accuracy and timing have been a small issue in the past but seems to be improving.

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