Reviews
This profile includes reviews for Universal Windows Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 270 Customer Reviews
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Review fromMichael M
Date: 02/22/2023
5 starsAwesome Job!!! Aric Callahan and coworker did a amazing job with every step of the install!!!
Universal Windows Direct
Date: 02/23/2023
We appreciate the kind words, Michael. We are thrilled to hear Aric and his crew provided you with an excellent installation experience, Thanks again for trusting us with your home-improvement project.Review fromTatiana E
Date: 02/20/2023
5 stars100% satisfaction for sure. The crew of Joey, Jesse & Cody provided the great service and courtesy. They are true professionals and performed thier job from A to Z at the best grade possible! The windows and the door look amazing!Universal Windows Direct
Date: 02/23/2023
*******, we are thrilled to hear Joey, Jesse and Cody provided you with an exceptional installation. Thanks again for choosing Universal Windows Direct for your home-improvement project.Review fromR. M.
Date: 02/16/2023
5 starsFrom the no BS salesman Dave, the continuous updates through the whole process by the office personnel and finishing it with top notch installers you could not have had a better experience than the one i experienced with this company. They deserve more than 5 stars!Universal Windows Direct
Date: 02/23/2023
Richard, we are thrilled to hear our team exceeded your expectations! Thanks for sharing this feedback with us!R. M.
Date: 02/23/2023
From the no BS salesman Dave, the continuous updates through the whole process by the office personnel and finishing it with top notch installers you could not have had a better experience than the one i experienced with this company. They deserve more than 5 stars!Review fromCAROL O
Date: 02/15/2023
5 starsI had an order for a new window installation and in the mean time I had a car accident and couldn't afford the window at this time. I called and spoke to "Sam" he couldn't have been any kinder in cancelling the order and ordering a refund for my deposit. What a great company! ***** ************Universal Windows Direct
Date: 02/23/2023
*****, we appreciate your kind words on your experience with us. Please keep Universal Windows Direct in mind when you're ready to purchase your new replacement window.Review fromRalph M
Date: 02/15/2023
5 starsBen and his crew did an excellent job of installing my windows.Universal Windows Direct
Date: 02/23/2023
****** we are thrilled to hear Ben and his crew did an excellent job installing your windows. Thanks for choosing Universal Windows Direct with your home-improvement project.Review fromTerry D
Date: 02/13/2023
5 starsThe installers were prompt and worked hard non stop. They did a great job. Very friendly and courteous. I highly recommend Universal Windows.Universal Windows Direct
Date: 02/23/2023
****** we are thrilled to hear our installers provided you with a great experience. Thanks for trusting Universal Windows Direct with your home-improvement project.Review fromBarbara R
Date: 02/11/2023
5 starsJake was extremely informative. Very knowledgeable. Worked tirelessly to get me the best price possible. The company policies were impressive. Would recommend to thers.Universal Windows Direct
Date: 02/13/2023
Barbara, we are thrilled to hear Jake provided you with a knowledgeable sales presentation. If you have any questions, please don't hesitate to reach out!Review fromDavid P
Date: 02/10/2023
5 starsHad a window installed a sliding door. I'm very impressed. Professional and detail oriented. Clean jobUniversal Windows Direct
Date: 02/13/2023
David, we appreciate your kind words and trusting us with your home-improvement project.Review fromRobert S
Date: 02/10/2023
5 starsNoah was courteous, professional and congenial. He was quite knowledgeable, and the crew did an excellent, efficient job, and left everything clean..Universal Windows Direct
Date: 02/13/2023
Robert, we are thrilled to hear our team provided you with such a professional experience. We appreciate your kind words and thanks again for trusting us with your home-improvement project.Review fromTom H
Date: 02/09/2023
5 starsEverything went according to plan. The windows look brilliant. The installation was flawless. From start to finish. We got everything we hoped for and everything you want it. This is a great experience.
Nate and his crew were exceptional in every way. Really. They were great!Universal Windows Direct
Date: 02/13/2023
***, we are thrilled to hear our team provided you with such a professional experience from start to finish. Thanks again for choosing us at Universal Windows Direct for your home-improvement project.
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