Reviews
This profile includes reviews for Universal Windows Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 270 Customer Reviews
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Review fromAnna S
Date: 03/17/2023
5 starsTim and Ken were so prompt, professional, and did a pristine job! They replaced all 12 windows by the end of the day and didn’t leave a trace in the house! My new windows are beautiful, clean, and of such high quality! I am so thankful to not have moldy trim, condensation, messy and peeling caulk, and so many other problems! Well done, Universal Windows Direct!
Universal Windows Direct
Date: 03/22/2023
Anna, we are thrilled to hear Tim and Ken provided you with an excellent installation experience. Thanks for trusting us at Universal Windows Direct for your home's replacement windows.Review fromEric C
Date: 03/17/2023
5 starsThe instillation went great, Jeff the installer did an excellent job, he was on time, very polite , clean and respectful to us and our house, . They look good, and hopefully save us money on our heating bill. Thanks Eric.Universal Windows Direct
Date: 03/22/2023
Eric, thank you for your kind words regarding your installation experience with Jeff. We appreciate you choosing Universal Windows Direct with your home-improvement project.Review fromRobin H
Date: 03/17/2023
5 starsJohn ******* and Frank that installed my windows did a great job. My windows look great and I look forward to having a warmer and quieter home without the air leaks and road noise I had with my old windows. They did a really good job with the clean up. They also kept me accessed of the progress, answered any questions I had and completed well within the time they estimated.Universal Windows Direct
Date: 03/22/2023
Robin, we are thrilled to hear John and Frank provided you with a professional installation experience. Thanks again for trusting Universal Windows Direct with your home-improvement project.Review fromChristina T
Date: 03/16/2023
5 starsJason and Rachel did a great job installing our back French doors. Very professional.Universal Windows Direct
Date: 03/22/2023
Christina, we appreciate your kind words and happy to hear our installers provided you with a professional experience. Thanks again for trusting Universal Windows Direct with your home-improvement project.Review fromPeggy J
Date: 03/13/2023
5 starsInstillation was excellent. Installers were courteous, on time, professional and did a great job.Universal Windows Direct
Date: 03/15/2023
Peggy, we are thrilled to hear our installers provided you with an exceptional experience. Thanks again for trusting Universal Windows Direct with your home-improvement project.Review fromTracey N
Date: 03/11/2023
5 starsJake was very knowledgeable and informative. He answered all our questions and was great to work with. We learned a lot and are excited for our new windows.
Overall great experience.Universal Windows Direct
Date: 03/13/2023
Tracey, we appreciate your kind words on Jake's exceptional sales presentation. If you have any questions during this time, please don't hesitate to reach out.Review fromTami H
Date: 03/10/2023
5 starsMy experience with Universal Direct was very pleasant. Very professional from my first contact with them through the installation process!!Universal Windows Direct
Date: 03/13/2023
Tami, thanks again for trusting us at Universal Windows Direct with your home-improvement project.Review fromHolly R
Date: 03/10/2023
5 starsCalled for an estimate on windows and the next day had the estimate done. Jake came over and explained all about the windows including super spacer. He helped me find the right payment plan and the lowest price.Universal Windows Direct
Date: 03/13/2023
Holly, we are thrilled to hear our team provided you with an exceptional experience. Thanks again for trusting us with your home-improvement project.Review fromDan L
Date: 03/10/2023
4 starsWe love our windows!! Joe, Jesse and Cody are exceptional installers, very professional and friendly. 18 windows in one day. Wow !Universal Windows Direct
Date: 03/13/2023
Dan, we are thrilled to hear Joe, Jesse, and Cody provided you with an exceptional installation experience. Thanks again for trusting us with your home-improvement project.Review fromKaren L
Date: 03/09/2023
5 starsJake did a wonderful job with his presentation and explanation of the quality of their windows. Very respectful of my home and time. Thank you Jake!Universal Windows Direct
Date: 03/13/2023
Karen, we are thrilled to hear Jake provided you with an exceptional sales presentation. Please don't hesitate to reach out if you have any questions.
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