Reviews
This profile includes reviews for Universal Windows Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 270 Customer Reviews
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Review fromHarry S
Date: 03/31/2023
5 starsJohn and Frankie were friendly and respectful of our home. Unfortunately the rain came much earlier than expected but they pushed through and cleaned up the best outside that they could. The inside was swept clean. The windows look great.
Universal Windows Direct
Date: 04/13/2023
*****, we are thrilled to hear John and Frankie provided you with a professional experience. Thanks again for trusting Universal Windows Direct with your home-improvement project.Review fromGail B
Date: 03/30/2023
5 starsThis time I had four windows replaced. The installer was professional and very pleasant. His installation went on schedule. I had other windows from Universal Windows installed in the past and have always had a great experience. This company has always provided quality windows to my home. I would recommend them to anyone needing windows.Universal Windows Direct
Date: 04/13/2023
***** we are thrilled to hear our installers provided you with an excellent experience. Thanks again for choosing Universal Windows Direct for your home-improvement project.Review fromlinda g
Date: 03/28/2023
5 starsWe had 13 windows replaced in our century old home. What an improvement in sound quality, heat retention and style. Great sales staff and team resolved minor installation issues promptly. Very happy with our new windows!!Universal Windows Direct
Date: 03/29/2023
Linda, we are thrilled to hear our team provided you with an excellent experience from start to finish. Thanks again for trusting Universal Windows Direct with your home-improvement project.Review fromPatricia B
Date: 03/27/2023
5 starsSalesman was not pushy, ordering was easy, and the gentleman that installed the windows was efficient, kept the mess to a minimum and cleaned up after himself. We got 5 windows done and are going to proceed with replacing some moreUniversal Windows Direct
Date: 03/29/2023
Patricia, we are thrilled to hear our team from our sales representative to our installers have provided you with a professional experience. We appreciate you continuing to trust us at Universal Windows Direct for your home-improvement needs.Review fromLindsay M
Date: 03/24/2023
5 starsInstallation was smooth. Very professional and cleaned up after everything.Universal Windows Direct
Date: 03/29/2023
Lindsay, we appreciate your kind words regarding your experience with us. Thanks again for trusting Universal Windows Direct with your home-improvement project.Review fromAnthony C
Date: 03/22/2023
5 starsThe installation went well with no complaints. The gentlemen were professional, covered my carpets, and cleaned up all debris as they went along. Very happy with the windows.Universal Windows Direct
Date: 03/29/2023
*******, we're thrilled to hear about your experience with our team and that you're happy with your new windows. Thanks again for choosing Universal Windows Direct for your home-improvement project.Review fromMike T
Date: 03/22/2023
5 starsOutstanding install! Friendly and having inspected while install was taking place and finished product I’m very satisfied.Universal Windows Direct
Date: 03/29/2023
***** we are thrilled to hear our team provided you with an excellent installation experience. Thanks again for trusting us at Universal Windows Direct with your home-improvement project.Review fromPaul L
Date: 03/21/2023
5 starsJust had 22 windows and a new patio door installed. Great service and product. The install team did the entire job in a couple days and it looks beautiful! We can honestly say “”WE LOVE OUR WINDOWS “Universal Windows Direct
Date: 03/29/2023
***l, we are thrilled to hear our installers provided you with such an amazing experience and you're loving your new windows! Thanks again for choosing Universal Windows Direct for your home-improvement project.Review fromTamara M
Date: 03/20/2023
5 starsBeautiful doors, great quality, even more beautiful than in the pictures we picked out. Great installation crew, couldn't be more pleased. Thank you for your professionalism and attention to detail.Universal Windows Direct
Date: 03/22/2023
Tamara, we appreciate your kind words on your experience and products with Universal Windows Direct! Thanks again for trusting us with your home-improvement project.Review fromThomas R
Date: 03/18/2023
5 starsInstallers did a great job. Very courteous and knowledgeable. Windows look great.Universal Windows Direct
Date: 03/22/2023
Thomas, we are thrilled to hear our installers provided you with an excellent installation experience. Thanks again for trusting with your home-improvement project.
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