Reviews
This profile includes reviews for Universal Windows Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 269 Customer Reviews
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Review fromJames M
Date: 05/23/2023
5 starsGentlemen were quick, efficient, and professional. The windows look great. Thank you!
Universal Windows Direct
Date: 05/26/2023
****** we appreciate your kind words regarding this experience with Universal Windows Direct and thanks again for sharing your feedback.Review fromTamara M
Date: 05/22/2023
5 starsGreat sales, servie, installation & price!
Would recommend to all of my family and friends. Replaced 15 windows on our 1912 home! Got a new patio door too!Universal Windows Direct
Date: 05/26/2023
******* we are thrilled to hear our team provided an exceptional experience from start to finish. Thanks for trusting Universal Windows Direct for your home-improvement needs.Review fromJackie D
Date: 05/13/2023
5 starsJake came to the house and was very informative on how the windows were made. He took the time to show us all about the windows. He measured and took into consideration what we were looking for and how we wanted the windows to look. He also worked to get us the best price. We can’t wait to have our windows installed. We would highly recommend them if your looking to replace your windows.Universal Windows Direct
Date: 05/17/2023
Jackie, we are thrilled to hear Jake provided you with an exceptional sales presentation and can't wait for you to be loving your new windows. If you have any questions, please don't hesitate to reach out.Review fromJohn M
Date: 05/12/2023
5 starsOverall, Universal Windows Direct made buying new windows a breeze. Denver and his crew did a great job installing our new windows. He answered any questions that we had & even showed me how some of the installation process worked. His crew was thorough; the aluminum trim was done perfectly and they left the house just as clean as when they arrived. The windows themselves are easy to open, lock, and clean due to the tilting option. I'm glad that I chose to use Universal Windows Direct.Universal Windows Direct
Date: 05/17/2023
John, we appreciate your feedback and thrilled to hear Denver and his crew made this experience a breeze for you! Thanks again for choosing Universal Windows Direct for your home-improvement project!Review fromUrsula A
Date: 05/12/2023
5 starsUniversal Windows Direct did an amazing job replacing my old, 1911 windows. From the initial consultation to measuring to install day, everyone was professional and courteous. The installment team worked fast and precise. Joe, Jessie and Cody worked impressively together and were mindful of keeping some of the old character of the house intact. I interviewed many companies to replace my windows and I'm thrilled I chose Universal Windows Direct to do the job! Thank you!!
UrsulaUniversal Windows Direct
Date: 05/17/2023
******* we appreciate you sharing your experience with us and trusting us with your home-improvement project. We are thrilled to hear Joe, Jessie, and Cody provided you with an exceptional installation experience. If there's anything else we can assist you with, please don't hesitate to reach out.Review fromKenn H
Date: 05/12/2023
5 starsWe chose Universal Windows Direct for our replacement windows due to their presentation and innovative window construction. The installation team was as promised quick, efficient and precise without hardly any noise. Interior and exterior spaces were kept as clean as possible and clean up covered the rest. My wife and I are especially happy with our large window replacement which Universal Windows suggested be a slider due to the size.
Due to a personal situation that arose prior to the window installation we wished we could have delayed installation by two weeks without a storage fee however, things worked out.Universal Windows Direct
Date: 05/17/2023
*******, we appreciate your feedback and thrilled to hear of your satisfaction with your experience with us. Thank you for choosing Universal Windows Direct for your home-improvement project.Review fromMary V
Date: 05/11/2023
5 starsExcellent communication on project status. Very professional from beginning to end.
Quality materials. Noah and his crew were very respectful and did an excellent job!Universal Windows Direct
Date: 05/17/2023
***** we are thrilled to hear Noah and his crew provided you with an exceptional install. Thanks again for choosing Universal Windows Direct for your home-improvement project.Review fromJeff W
Date: 05/11/2023
5 starsThe new windows and slider look great. The installers were very nice and professional and clearly very good at their craft. I would very much recommend universal windows and their installersUniversal Windows Direct
Date: 05/17/2023
***** we appreciate your feedback on this experience with us at Universal Windows Direct. We are extremely thrilled to hear our team provided you with a professional experience from start to finish. Thanks again for choosing us for your home-improvement needs.Review fromErika V
Date: 05/11/2023
5 starsTop to bottom this is a great company! From the sales team to marketing to the installers, these guys are the pros and the best at what they do! Quality windows and process installers - we loved Aric and his son - they were so fast and efficient! Thank you guys. We will be calling them againUniversal Windows Direct
Date: 05/17/2023
*****, we are thrilled to hear Aric and his son provided you with an efficient installation experience. Thanks again for choosing Universal Windows Direct for your home-improvement needs! We look forward to servicing you again soon!Review fromCraig H
Date: 05/09/2023
5 starsFrom the time I called to schedule someone to come give us a demo and quote to when the windows were installed it has been a great experience. Love the windows they are beautiful and high quality.Universal Windows Direct
Date: 05/10/2023
Craig, we appreciate your feedback and thrilled to hear you're loving your new windows. Thanks again for choosing Universal Windows Direct for your home-improvement project.
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