Business ProfileforRent 2 Own

I arranged to buy an ***** ******* *** from the company, but encountered discrepancies in price and specs. Despite confirming my purchase in the morning, delays due to FAFSA issues prevented me from finalizing. When I sent my husband, the computer was sold, despite assurances. The company's lack of communication and selling refurbished items without disclosure is unprofessional. This incident raises concerns about the company's professionalism and business practices. Not only were the advertised specifications and price inaccurate, but upon further investigation, it was revealed that the model in question was refurbished, a detail that was not disclosed during the transaction. Despite being charged the same amount as the advertised price for a new product, I received a refurbished one instead. Furthermore, the lack of communication and the apparent disregard for customer satisfaction, demonstrated by the sale of an item that was already promised to another customer, are unacceptable. This experience leads me to believe that either the sale was not intended to proceed from the outset, or the company engages in dubious practices. Overall, the combination of poor professionalism and the sale of misrepresented items reflects poorly on the company's integrity and ethics. Not only did this waste my time, my money and cause a major inconvenience, but they have no remorse, no care about their actions and the issues they cause.