Business ProfileforAll Exclusive Transportation Services, Inc.

We enlisted the help of this company for moving services on 7/1/2023, order# *******. On arrival of the trucker who would do the moving, we were charged for "packing", although the mover ran out of tape and packing materials and used ours (as well as some of our left over boxes) to pack. I even had to run to the store to get him extra tape! On getting back from the store, I was surprised to find everything had been put into the truck with the driver telling me that he "found a way to wrap everything" and not to worry. My sister said they had taken everything out of the house in wrapping, but could not see how it was packed into the truck as she has to stay in the apt to monitor the items being taken out. We were told our things would arrive 7/2/2023 around 6 pm, were given a badly photocopied paper for a contract, and told to take a picture for our records. After 2 days of not hearing from the driver, the manager, ***, tells us he got in contact with the driver and our things will be delivered on 7/4/2023. A different truck and different driver arrived, but with our things no longer wrapped and with damage to our furniture (broken headboards, torn mattresses and box springs, dented bicycle, torn leather office chair, missing desk, etc.). Even the guy delivering said the items were not packed appropriately which was a problem (the other driver had transferred the things into his truck so he had not seen them). We immediately contacted *** who requested an email with details which was promptly sent. We were directed to Movingclaims.net which is another company for the claim. Some of the documents requested were not even provided by All Exclusive Moving.We are unable to get to anyone who can help us with all this damage and would strongly advise everyone steer clear of this company. Your things will be handled poorly, they do not keep track of where your items are, and consistently change your delivery date without proper explanation with a strong dose of dishonesty.