Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Payroll Services

SurePayroll

Headquarters

Reviews

Customer Review Ratings

4.3/5 stars

Average of 207 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKatelyn L

    Date: 04/19/2023

    5 stars
    ********************************* was wonderful to work with! She helped answer all of my questions and was very patient as our circumstances continued to evolve in hiring a part-time nanny. It is refreshing to have a dedicated sales member who has a direct line to call in an era where most businesses are automated and it is impossible to talk to the same person twice. Highly recommend!!
  • Review fromJaylene M

    Date: 04/19/2023

    5 stars
    *********************** has been very helpful in the process, very efficient, kind, and quick to respond.
  • Review fromKirsten N

    Date: 04/19/2023

    5 stars
    Setup process was quick and simple! Our account rep was quick to respond and very helpful - definitely went about and beyond.
  • Review fromKrishelle H

    Date: 04/19/2023

    5 stars
    **************** was helpful on set up and answering questions.
  • Review fromRenee S

    Date: 04/19/2023

    5 stars
    ********************* has been the nicest, most helpful rep. ever! He has called and checked on our progress every step of the way. He has really made this transition to a new payroll system the easiest thing ever, and I was very apprehensive about switching to a new company. He put my fears to rest. I could not have asked for a better customer care representative. You are lucky to have him. I look forward to continuing a great business relationship with him and SurePayroll in the future.
  • Review fromRyan J

    Date: 04/18/2023

    5 stars
    Easy to set up. My sales **** ********************** was proactive in supporting my onboarding and clearing up questions. After hearing some horror stories I was expecting a difficult process and was pleased to have a simple form and personal support. Thanks!
  • Review fromKEIRY R

    Date: 04/18/2023

    5 stars
    My account executive was super helpful throughout the process. Always there for me to answer questions in a timely manner and to guide me through the process from onboarding to running my first payroll. Thank you ********************* for making this journey so easy and smooth for me!
  • Review fromCheryl A

    Date: 04/18/2023

    5 stars
    My sales rep ********************************* explained everything I would need to get started with them to do my payroll. She helped me put in my first payroll and get the 1st payroll approved and going. Thanks for all of your time and help in explaining the process.
  • Review fromAbhishek J

    Date: 04/17/2023

    5 stars
    My sales rep *********************************** was extremely helpful and got me started very quickly. I am using SurePayroll for two of my businesses and am very happy with the services so far.
  • Review fromUlysses V

    Date: 04/17/2023

    5 stars
    My sales rep ******************************* has helped tremendously from opening the account to issuing the first round of paychecks. I can't complain about anything at the moment, the process has been very simple. ****** has been very helpful, sometimes I feel bad because I ask many questions but she responds very promptly. I would recommend the service and my sales rep to anyone.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.