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Business Profile

Internet Services

Greenlight Networks LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

3.67

Average of 42 Customer Reviews

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Review Details

  • Rick M

    Date: 07/26/2025

    Very reliable internet , polite and professional installation. Very good on communication if anything is coming up like an upgrade or any questions you need .

  • Mark T

    Date: 07/24/2025

    The actual internet is great. However the customer service is horrendous. The online chat never works, when call to change a card they don’t actually do it so you need to call back multiple times.
    The 3rd party contractors do the installation never follow up or finish the job. My yard still has not been back filled as promised or my driveway fixed!!!

  • Donna P

    Date: 07/11/2025

    Our experience with Greenlight has been nothing but positive. Internet is consistent, and we've had zero issues with it, or their customer service when questions were asked.

  • Michael C

    Date: 07/03/2025

    I’m new to the area and moving from Florida. I bought a TV from **** *** for my townhome. The associate at **** *** suggested to me to get Greenlight as an internet service if I was going to stream. He said the speed they could provide would be the best way to go. I was able to get Greenlight and so far I haven’t had any buffering. The overall service has been excellent. I would highly recommend getting Greenlight!

  • William M

    Date: 06/28/2025

    Fast install. Knowledgeable technician. Good price. Fast speed. Much better than ********.

    Greenlight Networks LLC

    Date: 07/07/2025

    Thank you for your kind comments *******! We appreciate your time and welcome to the Greenlight family!

  • Keith T

    Date: 06/26/2025

    I had lost internet connection. Called GreenLight. The rep noticed that the account was 'blocked' but couldn't understand why, as the account was current. He 'unblocked' the account. Was back up and running within 5 minutes. Excellent. This was and continues to be the only issue I have had in 6 months

    Greenlight Networks LLC

    Date: 06/27/2025

    Thank you so much for your comments! We are so glad that your issues was easily resolved, and while sometimes we are not sure why the equipment locks up, glad we could resolve it quickly and efficiently! Thank you for being part of the Greenlight Network family!

  • Jason T

    Date: 06/21/2025

    at 6 mos of service my speed is fast and consistent with 100% uptime. greenlight has met and/ or exceeded all of my expectations as well as all promises and claims regarding their service.

    Greenlight Networks LLC

    Date: 06/23/2025

    Thank you ***** for your kind words and positive feedback! We’re thrilled to hear that your experience with Greenlight Networks has met and even exceeded your expectations. Providing fast, reliable service with 100% uptime is exactly what we strive for, and it’s wonderful to know we’ve delivered on that promise. We truly appreciate your support and are grateful to have you as part of the Greenlight community!

  • Rafael S

    Date: 04/01/2025

    They do not service seniors or veterans...they are very rude over the phone and now they have even blocked me from calling which should be illegal!!! I wouldn't touch them with a ten foot pole!!!

  • Rebecca H

    Date: 06/25/2024

    They don't even deserve 1 star!
    We have had issues with our Greenlight internet service for over a month now. The internet would just "drop" several times per day. Greenlight sent a tech out twice, but the tech could not fix the problem. Apparently there is a problem with the splitter. Now we have no internet service at all. It's been out for over 2 days. I work from home so this is a huge problem. I've called repeatedly and all of the customer service reps give me the run around. Nobody will give me a straight answer. They are refusing to fix the problem. They are just crediting my account.
    DO NOT USE GREENLIGHT!!!!!

  • Steven R

    Date: 06/21/2024

    Just completing my first year with Greenlight. During that time, I have experienced only one short outage which was within a day or two of my installation and was attributed to the ongoing construction of new lines. I've written previously about how quickly Greenlight addressed this problem. Only other issue was a scheduled maintenance which took me a while to recover from. In fairness to Greenlight, I'm using a commercial grade router which apparently doesn't recover automatically from such outages as easily as residential devices. I've figured out the reconnection sequence and don't anticipate any future such issues. I should mention that the Greenlight informed its users of the scheduled maintenance beforehand so I knew the cause for my disconnection. The important thing is that I have not encountered any slowdowns, service interruptions and glitches with the exception of one streaming service who I blame for that problem. I'm thrilled! Problems with ******** were frequent and regular. Now there gone!

    Greenlight Networks LLC

    Date: 06/25/2024

    Hello ******, we appreciate customers like you! It's awesome to hear that your first year with Greenlight has been so positive! It sounds like Greenlight's service has exceeded your expectations, providing a much smoother internet experience compared to your previous provider. Here's to many more hassle-free years with Greenlight!

Greenlight Networks LLC is NOT a BBB Accredited Business.

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