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Find a Location

Shamrock Chimney has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforShamrock Chimney

    Chimney Repair
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    55 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers a variety of chimney sweeping services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Shamrock Chimney has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      246 Waverly Avenue, Patchogue, NY 11772-2179
      BBB File Opened:
      11/3/2017
      Years in Business:
      7
      Business Started:
      12/29/2016
      Business Incorporated:
      12/29/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Shamrock C & C Inc.
      Business Management
      • Mr. Carmelo Franco, President
      Contact Information

      Principal

      • Mr. Carmelo Franco, President

      Customer Contact

      • Mr. Carmelo Franco, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      55 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/13/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      We called Shamrock chimney, and they came out the same day on 11/8/23. They did the work the same day too. They installed an incorrect size liner, didnt connect water heater to the correct flue, the sealing on the chimney that they did washed away, and closet is still leaking due to this. The water heater not connected safely which is a safety issue but we are not within code in many areas. We now need to spend money to fix everything to become within code as if nothing was done in the beginning. We had a chimney inspection on 11/27/23 by Ultimate Chimney Sweep who formed us of these issues, and didnt pass. We have reached out to Shamrock chimney many times and have been told we are on the schedule and someone will come out to fix these issues, they never showed up. At this point we need a refund as I dont trust Shamrocks service and have spent more money fixing the issues they created. I have photos that the chimney sweeping company took as well if those are needed to show items were not installed correctly.

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Diane G

      1 star

      04/01/2024

      I too am so sorry that I did not read the BBB reviews and do more research on this company, based in *************, before we used them. They were hired to build and place a cap on our chimney. They did a nice job of building the cap; however, did an absolutely HORRIBLE JOB with the installation! Instead of properly securing the cap with bolts, they only used an epoxy glue on two sides of the chimney. Needless to say, after a heavy wind, the cap blew off the chimney onto our roof and caused damage to the chimney as well as the roof. We contacted them several times about the problem and damage and they were totally unresponsive. They never returned calls and did not fix and repair the damage. We ended up having to hire and pay someone else to re-install the cap and repair the damage to the chimney and roof. What should have been an easy project for them, turned into a nightmare for us. If someone mentions Shamrock Chimney in *************, I would run as far away as possible! I do not recommend this company at all. I would give them zero stars if I could!

      Local BBB

      BBB Serving Metropolitan New York

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