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Business Profile

Telemedicine

Zealthy, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemedicine.

Reviews

Customer Review Ratings

2.45

Average of 1,692 Customer Reviews

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Review Details

  • Elizabeth P

    Date: 12/29/2024

    Horrible experience, website is very misleading and they continue to ignore my requests for a refund. Go elsewhere, they have companies that dont charge a membership fee!

  • Ronda R

    Date: 12/29/2024

    My medication came quickly along with pre-approval from my insurance company.

  • Luis R

    Date: 12/29/2024

    As a new customer, I'm not happy with the service I'm receiving. Im in the process of caching my subscription and requesting a full refund. My main issue is the delay in medication delivery. It's been over 12 days since I was charged a 3-month supply, and I have yet to receive a tracking number. This issue was escalated to the pharmacy escalation team. But still, no medication. Other issues are with communication. This is strictly online. You send a message and wait 1-2 days for a response. Overall, this service is not for me. I hope it helps others, but I was not able to fulfill my needs.

  • Philip R

    Date: 12/28/2024

    Very slow with shipping. They tried twice to get me to reorder when my order was already in.

  • Malinda B

    Date: 12/28/2024

    Both ladies I talked to was nice and professional and didnt judge

  • Bobby O

    Date: 12/28/2024

    I love the product and have had great results. The only issue I found was the original dosage levels sent to me. They instructed me to take too much. Luckily it didnt make sense and I asked for clarification. I was then sent new dosage levels that were much less than they had originally stated. My advice, please be sure of your dosage levels for each stage youre in. What the medication box says vs what is instructed through the app are different. Again, great product with great results. One just needs to be sure they are given the correct and accurate information.

  • Suzanne H

    Date: 12/28/2024

    All smooth transactions and very helpful staff. No complaints. The oral pills are great for me!!

  • Genevieve A

    Date: 12/27/2024

    Zealthy has been great from the beginning! Im so glad I found them! Their response time is very prompt and they always answer any questions I have. Its been a breeze.

  • Lisa L

    Date: 12/27/2024

    Absolutely horrible! I'm still fighting to get my money back for products I never received. They claimed my payment never went through even after I provided documents from my bank showing the total due was paid and received on their end. All they have done is basically accuse me of being a liar, refuse to investigate and keep asking for more money. Total scam. Horrible communication. Please beware! You will pay them and never receive product, a refund or a straight answer. 100 percent scam with no real person to talk to and never a straight answer from the bots they use to reply to questions. BEWARE!!!

    Zealthy, Inc.

    Date: 12/31/2024

    Hey ****! We are so sorry to hear that you are feeling this way after using our services. We first want to assure you that we do not use Bots or AI and every person you speak with is a real, live person. We want to review your account right away to get you an update on this order, as well as review your charges. If you can please email our team directly at *********************************** with the subject line BBB and our team will be there to help. Thank you! 

  • Nicole L

    Date: 12/27/2024

    I would give no star if I could. No medication no tracking number, nothing. This has almost been a month. I don't recommend this company.

    Zealthy, Inc.

    Date: 12/31/2024

    Hello ******!  We are so sorry to hear that there has been such a delay with your medication order. We understand your concern and frustration and we are here to help. Please email our team directly at *********************************** with the subject line Trustpilot and our team will do everything we can to help you further. We look forward to your email! 

Zealthy, Inc. is NOT a BBB Accredited Business.

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