Business ProfileforManhattan Parking Group LLC

On 04/02/2024 I parked my ***** Civic at MPG Manhattan Parking on *****************. I checked the vehicle in at approximately 8:40am and it was undamaged. I returned to pick it up at approximately 12:40pm which is when I found my car wrecked. The parking attendant ***************************** brought my vehicle and walked out the car without saying anything. It was not until I raised notice of the damage that anything regarding the car was said. I filed an incident report the same day and it has now been a week and there is still no response. I tried calling the customer service number on the company website *************) but each time no one answers the phone. I have left voicemails and have not gotten a call back. I went back to the garage location to inquire about the incident and they gave me no response. My car is a brand new 2024 ***** Civic, not even two months old which is why I was parking it in a garage, I thought it would be safer than parking it on the street, apparently not. The back door on the driver's side is all scratched and dent, the cost to repair it will be high. From the other complaints I have seen on BBB it is clear that MPG has been refusing to fix many people's car. This is unacceptable! I need my car fixed as it is the only means for me to get to and from work. If they keep avoiding and refusing to pay for the damages I will be taking them to court!