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Business Profile

Online Retailer

Kidrobot

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Kidrobot's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Kidrobot has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Kidrobot

      118 Prince St New York, NY 10012-3103

    • Kid Robot

      7972 Melrose Ave Los Angeles, CA 90046-7117

    • Kidrobot

      1512 Haight St San Francisco, CA 94117-2913

    • Kidrobot

      56 W 22nd St New York, NY 10010-5812

    Customer Review Ratings

    1

    Average of 13 Customer Reviews

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    Review Details

    • Nichole H

      Date: 11/02/2023

      Horrible scam of a company. We still have not received an order we place in July (it is now November). I would never buy from this company. They charge your card & never send your order. I have contacted them many times via their help & customer service email but no response.

    • Nana T

      Date: 05/13/2023

      If I could leave zero stars I would!! Tried to track the package and it says **** is currently awaiting package. They havent dropped the package off to the post office or anything. They dont reply to emails just some dumb automated email. Been messaging them for almost a week. I was been suppose to get this package for my little sisters birthday gift. I should have looked for reviews about the company before I spent all this money on these gifts.

    • LinaQ

      Date: 02/28/2023

      I was a long long time customer. I bought a preorder Comic Con exclusive back in July 2022. They charged my credit card RIGHT AWAY. Item wasnt available yet and didnt ship out until mid December) Kidrobot ended up sending me the wrong item. I emailed them right away about the mistake and sent a picture of the item that was sent. I was ignored. I took in consideration that it was near the holidays and they were busy. I gave them time to respond and sent multiple emails. I even sent them an Instagram message. Still ignored. I finally got a response when I tried to file a claim through PayPal. (I used my credit card through PayPal to purchase) Paypal denied my claim without review, because my days to file a claim expired since I purchased the item back in July. I went directly to my credit card company then and thank goodness they listened about my situation (preorder didnt ship until December). I got my money back finally after my case was reviewed but Im never buying from them again. Blatant disregard, lack of customer service, and taking my hard earned money to send me something I didnt order. (I havent even gotten an email with a prepaid label to send back the ugly item they sent me. Wheres the folllow up?)

    Kidrobot is NOT a BBB Accredited Business.

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