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Business Profile

Online Retailer

Back Market Inc.

Headquarters

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BBB Accredited BusinessA+Rated by BBB
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About

Important information

  • Customer Complaint:
    Please be advised that due to the volume of complaints
    received for this business, BBB publishes 1 out of every 5 complaints handled
    through our conciliation process.

Overview

Headquarters

Back Market Inc.

41 Union Sq W Fl 2

New York, NY 10003-3235

BBB Accreditation & Rating

Back Market Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

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About This Business

Back Market Inc. operates an e-commerce marketplace dedicated exclusively to refurbished electronic devices.

BBB Accredited Since: 7/19/2022

Years in Business: 8

Products and Services

Smartphones, Televisions, Printers, Speakers, Headphones, Tablets, Laptops, Desktops, Smartwatches, Drones

Business Details

Local BBB:
BBB Serving Metropolitan New York
BBB File Opened:
11/14/2018
Business Started:
2/23/2018
Business Incorporated:
2/23/2018
Type of Entity:
Corporation
Business Management:
Ms. Micheline Vaute, Branding Officer
Ms. Lauren Benton, General Manager

Additional Contact Information

Principal Contacts
Ms. Micheline Vaute, Branding Officer
Customer Contacts
Ms. Micheline Vaute, Branding Officer
Ms. Lauren Benton, General Manager
Additional Email Addresses
Primary: Email this Business
Social Media

Additional Information

Refund and Exchange Policy
30 day return and exchange, 6 month warranty
Business Categories
Online Retailer, Electronics and Technology

Latest Reviews

  • Brittany M

    "I recently purchased an iPhone 14 from Back Market, and once again they did not disappoint! This is my 4th phone Ive bought from them, and every experience has been amazing." ... Read full review

  • Luis A

    "The phone I ordered came in great condition. It was like brand new and it was supposed to be in fair condition."

  • Dp P

    "For the products they sell and the price, its an extremely good offer. They specifically specify what are the conditions and what to expect."

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.