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Business Profile

Internet Services

RateMyProfessors.com LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 45 total complaints in the last 3 years.
  • 21 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/17/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I support free-speech and value sites like rate myprofessor.com. Most sites like this however, make at least some effort to ensure that those rating are validly connected to the entities they are rating. However, I and many other professors in my cohort, have noticed that RMP flagrantly eschews any such prudentcy. Indeed, many recent cases have required this. It is a reasonable assumption that those writing professors should at least list a course that is being taught by those professors. However, in many instances - this is not the case. I have (as have others) noted instances wherein courses are listed that are not taught by me. I have flagged these cases in order to give RMP a fair chance of reviewing them. Each time, RMP has chosen to ignore my concerns and to keep these ratings (for courses I do not teach) up on their site. This provides the basis for litigation.

    Customer Answer

    Date: 12/12/2022

    Better Business Bureau:

    At this time, I have not been contacted by RateMyProfessors.com LLC regarding complaint ID ********.

    Sincerely,

    ***********************************

  • Initial Complaint

    Date:11/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a bioinformatics instructor at ****, and am trying to register my account. I registered under my own name in Feb. 2022 for a ratemyprofessors account so that I can respond to reviews and post other details about my classes. I registered for an account in February 2022 and never heard back, I am now attempting to retrieve my account by changing password, and now locked out of the site from my browser. I am providing screenshots from only two communications in my email inbox on this topic, I have never recieved an actual in-person communication from ********

  • Initial Complaint

    Date:10/07/2022

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Rate My Professor, a student wrote a false claim on September 22, 2022. The ************************ is an institution in which its instructors are volunteers. The courses are already built. The volunteer instructor does not design the course. ****************** designs the course. The courses in the business program do not ask to write a 500-word essay nor do they use MLA. Students know all assignments and have access via the Learning Guide. The negative review given is totally false and violates Rate My Professor *********** ******************************************************

    Customer Answer

    Date: 10/08/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    *************************



     

RateMyProfessors.com LLC is NOT a BBB Accredited Business.

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