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Business Profile

Internet Services

RateMyProfessors.com LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 46 total complaints in the last 3 years.
  • 22 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/27/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Rate Your Professor.com has published multiple defamatory and slanderous remarks about my teaching and character. I am first trying to communicate with them to list my concerns and ask that these remarks be removed, but every link on their website that allows professors to communicate with them does not work. I think this is purposeful on Rate your professor's part. I am asking that you work to help resolve this issue, since there is not way for me to resolve it.

    Customer Answer

    Date: 01/20/2023

    Better Business Bureau:

    At this time, I have not been contacted by RateMyProfessors.com LLC regarding complaint ID ********.

    Sincerely,

    ****************************

  • Initial Complaint

    Date:11/17/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I support free-speech and value sites like rate myprofessor.com. Most sites like this however, make at least some effort to ensure that those rating are validly connected to the entities they are rating. However, I and many other professors in my cohort, have noticed that RMP flagrantly eschews any such prudentcy. Indeed, many recent cases have required this. It is a reasonable assumption that those writing professors should at least list a course that is being taught by those professors. However, in many instances - this is not the case. I have (as have others) noted instances wherein courses are listed that are not taught by me. I have flagged these cases in order to give RMP a fair chance of reviewing them. Each time, RMP has chosen to ignore my concerns and to keep these ratings (for courses I do not teach) up on their site. This provides the basis for litigation.

    Customer Answer

    Date: 12/12/2022

    Better Business Bureau:

    At this time, I have not been contacted by RateMyProfessors.com LLC regarding complaint ID ********.

    Sincerely,

    ***********************************

RateMyProfessors.com LLC is NOT a BBB Accredited Business.

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