Business ProfileforBilt Technologies, Inc.

My experience with Bilt has been nothing short of miserable. 1.As a member for almost 2 years, they questioned my LEASE and rental agreement that was already confirmed and established, causing paused payments on my account ****** over drafted my account 2x due to their app glitching and miscommunicating the accurate balance. This caused my bank payment account to overdraft and incur fees. TWICE 3.On this issue with overdrafts and calling to explain what happened, their agent told me that I would be getting a check in the mail and it was impossible to expedite even though you are PERFECTLY capable of expediting a check via fed ex. 4.I waited 30 days and still have not received a check, I called back last week and was assured I would get it by 4/6 5.It is now 4/12 and I called back today only to be put on hold after the man I first spoke with was confused as to why there was an issue with my check being received. I was on hold for 40 MINUTES. 6.I then got transferred to AgentID PG2 who informed me that there was an error on THEIR part and that the request was submitted accurately, and someone in the payments department never approved the payment. And because the approval never happened, it voided the request. 7.With this error being confirmed, I was then informed that it IS possible to request an expedited check. She can put the request in, but cant possibly confirm if this will actually happen or not because it was an internal error It was an internal error 3 issues ago. I am INFURIATED. I am livid beyond words