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Find a Location

Healthfirst, Inc. has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Healthfirst, Inc.

      100 Church Street, 17th Floor New York, NY 10007-2607

    • Healthfirst, Inc.

      412 East Fordham Road Bronx, NY 10457

    • Healthfirst, Inc.

      635 Fulton Street Brooklyn, NY 11217

    • Healthfirst, Inc.

      50 Clinton St. Hempstead, NY 11550

    • Healthfirst, Inc.

      128 Mott Street, Room 407 New York, NY 10013

    Business ProfileforHealthfirst, Inc.

    Health Insurance
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.28/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    61 complaints closed in last 3 years

    20 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Healthfirst, Inc. has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Healthfirst, Inc.

        100 Church Street, 17th Floor New York, NY 10007-2607

      • Healthfirst, Inc.

        412 East Fordham Road Bronx, NY 10457

      • Healthfirst, Inc.

        635 Fulton Street Brooklyn, NY 11217

      • Healthfirst, Inc.

        50 Clinton St. Hempstead, NY 11550

      • Healthfirst, Inc.

        128 Mott Street, Room 407 New York, NY 10013

      Headquarters
      100 Church Street, 17th Floor, New York, NY 10007-2607
      BBB File Opened:
      10/1/1995
      Years in Business:
      31
      Business Started:
      1/1/1993
      Business Incorporated:
      3/22/1993
      Type of Entity:
      Corporation
      Business Management
      • Ms. Patricia Wang, CEO
      • Mr. Daniel McCarthy, President & COO
      Contact Information

      Principal

      • Ms. Patricia Wang, CEO

      Customer Complaints

      61 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I need assistance immediately, ****** called claiming to be from my healthfirst rep. I have no verification? I had no info of when or who not even a caller I.d came up that said from health first? Thats sketchy, I never agreed to a call. You have to ask permission. You cant just bully people.. I have no letter? I have no info to verify they work for hralthfirst.. no scheduled time no number that says from health first. There is ********** happens daily..people that makeup anything to steal information from other vulnerable people to hurt them scams all the time . How do I know? I need a letter, I need a last name a first name. Why are they calling me? I dont want to be dead, they ask for personal info. Thats dangerous on recorded line? I never agreed to a phone call or want a call..Whoever this person is that called cut off my insurance???. I said cant talk to them and asked them to send a letter. Nothing wrong with thatThis person is a terrible, hatful, bully a real vicious person to not to send a letter and email or something before calling me. I dont have to talk to them. Its not mandatory. They were rude Did not even ask if a good time for me bulldozed me. She Demanded I talk to her..,,,.I dont want to be hurt. I dont want to be robbed this is horrible treatment to punish me for being careful. This is America and people die every second from criminals coming up with lies.. I am not signing up to be killed. This person should be fired for doing something like that placing me in danger now I cant even go to hospital. I have o.t and p.t I am injured and they had to be spiteful and abuse there power.. they are very sick and have no right to mistreat and abuse me because I want to safeguard what I have.. I dont have anyone to protect me :( I dont have a bodyguard.I am a peaceful person.
      Read More

      Customer Reviews

      29 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      KL K

      5 stars

      03/14/2024

      Family member switched to HealthFirst last year. Surprised by the negative reviews here. Although Although HealthFirst seems to have outsourced its first-level customer service to foreign call centers, it also seems that substantive authorization decisions are made here, in-house, by well-trained and knowledgeable staff, who actually call you and your doctor. All of the HealthFirst first-line call center personnel have been uniformly polite. Whatever money HealthFirst saves by using those call centers seems to be allocated to better quality supervisory and clinical teams and better and much faster substantive decision-making outcomes here -- that is a tradeoff I will gladly accept. However, we don't have serious illnesses - hopefully we won't have any and if we do, hopefully we won't have some of the negative experiences described in other posts. So overall, very impressed so far with HealthFirst.

      Local BBB

      BBB Serving Metropolitan New York

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