Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Technology

Raisin
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.19

Average of 108 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • James H

    Date: 09/08/2025

    Complicated funding since they aren't really a bank. Website says deposited funds are available within 2 business days. What they don't tell you is that they put a full 2 business day hold that starts on the date funds are received. So, technically you don't have access to your funds until the 3rd business day. Their website is false.

  • BRAD W

    Date: 08/28/2025

    Great deal with the bonus. Helpful, friendly help via phone. Easy to set up CD.

    Raisin

    Date: 09/04/2025

    Hey there, ****. Thank you for your feedback! We're glad to hear you found the bonus offer valuable and appreciated the friendly, helpful phone support. It's great to know the ** setup process was easy for you. We appreciate your business and look forward to serving you again.

  • Elijah B

    Date: 08/26/2025

    Very easy to use, great service, and great bonuses for signing up!

    Raisin

    Date: 08/27/2025

    Thank you so much for your kind words and five-star review! We're thrilled to hear that you found our platform easy to use and that you enjoyed the service and sign-up bonuses. Providing a seamless and rewarding experience is our top priority, and your feedback lets us know we're on the right track. We're grateful to have you with us!

  • Debbie S

    Date: 08/13/2025

    Excellent service! Very easy to complete any service. I highly recommend Raisin!

    Raisin

    Date: 08/14/2025

    Thank you so much for your wonderful review! Were thrilled to hear that you found our service easy to use and that you highly recommend Raisin. Your support means a lot to us, and we look forward to serving you again in the future!

  • Cheryl H

    Date: 08/06/2025

    I had an excellent experience working with Raisin. A very professionals company that was always reachable with a live person to answer any question you might have. They were able to offer a variety of banks with the highest interest rates around. I highly recommend them.

    Raisin

    Date: 08/08/2025

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience working with Raisin and appreciated our professionalism and accessibility. Providing a wide range of competitive options and exceptional customer service is our top priority, and your recommendation means a lot to us. We look forward to assisting you again in the future!

  • WILLIAM D

    Date: 08/01/2025

    Great customer relations. Knowledgeable, professional, polite and so helpful helpers!

    Raisin

    Date: 08/02/2025

    Thank you for your kind words! We take great pride in providing knowledgeable, professional, and courteous support, and we're delighted to know our team has been helpful throughout your experience. Your feedback encourages us to keep delivering the best service possible!

  • Brenda A

    Date: 07/05/2025

    I find Raisin services to be excellent in every way. Great website: helpful, clear & easy to navigate. Telephone and email services have a quick response with knowledgeable, pleasant, helpful people.

    Raisin

    Date: 07/10/2025

    Thank you very much for your kind words and positive feedback about Raisins services. We are delighted to hear that you find our website helpful and easy to navigate, and that our telephone and email support teams have provided you with prompt, knowledgeable, and pleasant assistance. Your satisfaction is our top priority, and your encouraging comments motivate us to continue delivering excellent service. Should you have any further questions or need assistance in the future, please dont hesitate to reach out.

  • Carlene S

    Date: 06/20/2025

    Raisin platform is an amazing company/service connecting people with banking options to make the most out of their money. We are very happy with the products they offer with the highest rates around. Their customer service is top notch as well. Yiu will not be dissapointed!

    Raisin

    Date: 06/23/2025

    Thank you for sharing your positive experience with Raisin, ********. Were delighted to hear that our platform has helped you connect with valuable saving options and that youre satisfied with the competitive rates and excellent customer service. Its always encouraging to see that we are providing outstanding products and support to help customers like you make the most of your money. We appreciate your recommendation and look forward to seeing more people benefit from our services.

  • John A

    Date: 05/22/2025

    Just opened a new account. Within a few days RAISIN sent an email to see if I had any *************** "appeared to be human and not canned"!That's what a professional business does. Really appreciate the personal and polite "Welcome" correspondence.

    Raisin

    Date: 05/23/2025

    Hey there, ****! Thank you so much for your kind words and for choosing Raisin for your new savings adventure. Were delighted to hear that our personalized welcome email made a positive impression. At Raisin, we truly believe in providing a human touch and attentive service to every customer, and your feedback reassures us that were on the right track. Please dont hesitate to reach out if you have any questions or need assistance. We look forward to supporting your financial journey!

  • Marian B

    Date: 05/06/2025

    Fantastic and I now know why my son uses Raisin & recommended it to us. It makes on line banking choices easier. The web site is clear & easy to navigate. Most of all when I called to speak to a human, I actually spoke to a helpful, knowledgeable person.

    Raisin

    Date: 05/09/2025

    Thank you so much for your wonderful review, ****** and for sharing your experience! We're delighted to hear that Raisin has made online banking choices easier for you and that the website's clarity and ease of navigation stood out. It's especially rewarding to know that when you reached out, you were able to speak with a helpful and knowledgeable person-our team strives to provide exactly that level of support. We're grateful to your son for recommending us and to you for trusting Raisin. If you ever need assistance again, we're here to help!

Raisin is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.