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Business Profile

Financial Technology

Raisin

Reviews

Customer Review Ratings

4.18/5 stars

Average of 103 Customer Reviews

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Review Details

  • Review fromWILLIAM D

    Date: 08/01/2025

    5 stars
    Great customer relations. Knowledgeable, professional, polite and so helpful helpers!

    Raisin

    Date: 08/02/2025

    Thank you for your kind words! We take great pride in providing knowledgeable, professional, and courteous support, and we're delighted to know our team has been helpful throughout your experience. Your feedback encourages us to keep delivering the best service possible!
  • Review fromBrenda A

    Date: 07/05/2025

    5 stars
    I find Raisin services to be excellent in every way. Great website: helpful, clear & easy to navigate. Telephone and email services have a quick response with knowledgeable, pleasant, helpful people.

    Raisin

    Date: 07/10/2025

    Thank you very much for your kind words and positive feedback about Raisins services. We are delighted to hear that you find our website helpful and easy to navigate, and that our telephone and email support teams have provided you with prompt, knowledgeable, and pleasant assistance. Your satisfaction is our top priority, and your encouraging comments motivate us to continue delivering excellent service. Should you have any further questions or need assistance in the future, please dont hesitate to reach out.
  • Review fromCarlene S

    Date: 06/20/2025

    5 stars
    Raisin platform is an amazing company/service connecting people with banking options to make the most out of their money. We are very happy with the products they offer with the highest rates around. Their customer service is top notch as well. Yiu will not be dissapointed!

    Raisin

    Date: 06/23/2025

    Thank you for sharing your positive experience with Raisin, ********. Were delighted to hear that our platform has helped you connect with valuable saving options and that youre satisfied with the competitive rates and excellent customer service. Its always encouraging to see that we are providing outstanding products and support to help customers like you make the most of your money. We appreciate your recommendation and look forward to seeing more people benefit from our services.
  • Review fromJohn A

    Date: 05/22/2025

    5 stars
    Just opened a new account. Within a few days RAISIN sent an email to see if I had any *************** "appeared to be human and not canned"!That's what a professional business does. Really appreciate the personal and polite "Welcome" correspondence.

    Raisin

    Date: 05/23/2025

    Hey there, ****! Thank you so much for your kind words and for choosing Raisin for your new savings adventure. Were delighted to hear that our personalized welcome email made a positive impression. At Raisin, we truly believe in providing a human touch and attentive service to every customer, and your feedback reassures us that were on the right track. Please dont hesitate to reach out if you have any questions or need assistance. We look forward to supporting your financial journey!
  • Review fromMarian B

    Date: 05/06/2025

    5 stars
    Fantastic and I now know why my son uses Raisin & recommended it to us. It makes on line banking choices easier. The web site is clear & easy to navigate. Most of all when I called to speak to a human, I actually spoke to a helpful, knowledgeable person.

    Raisin

    Date: 05/09/2025

    Thank you so much for your wonderful review, ****** and for sharing your experience! We're delighted to hear that Raisin has made online banking choices easier for you and that the website's clarity and ease of navigation stood out. It's especially rewarding to know that when you reached out, you were able to speak with a helpful and knowledgeable person-our team strives to provide exactly that level of support. We're grateful to your son for recommending us and to you for trusting Raisin. If you ever need assistance again, we're here to help!
  • Review fromDouglas D

    Date: 05/06/2025

    5 stars
    Prior to opening an online account, I telephoned customer service to seek clarification on a few points. Connected to a representative within a few minutes. The representative answered all questions quickly with excellent clarity.

    Raisin

    Date: 05/07/2025

    Hey there, Doulas! Thank you so much for taking the time to share your positive experience with our customer service team. Were delighted to hear that your questions were answered promptly and clearly, and that you felt supported even before opening your online account. Providing excellent service is our top priority, and your kind words truly motivate us to keep delivering the best. If you need any further assistance, please dont hesitate to reach out. We look forward to serving you again!
  • Review fromMathew M

    Date: 05/05/2025

    5 stars
    Even though Im no fan of raisin bank, Armeenah is awesome. She is caring and helpful. How I wish she worked somewhere I like.

    Raisin

    Date: 05/06/2025

    Thank you so much for your kind words about Armeenah! We're thrilled to hear she made such a positive impression with her caring and helpful approach. We appreciate your honesty and hope that one day we can win you over as much as she has. Please dont hesitate to reach out if theres anything we can do for you in the meantime-wed love to keep delivering great experiences
  • Review fromAbdul K

    Date: 05/02/2025

    5 stars
    Raisin is a fantastic banking/saving system, and their customer service is out of this world. I highly recommend this banking system to anyone looking to save and make some money.

    Raisin

    Date: 05/05/2025

    Thank you so much for your fantastic review! Were thrilled to hear that you find Raisin to be a great banking and saving system and that our customer service has exceeded your expectations. Your recommendation means a lot to us, and were delighted to support you in saving and growing your money. We look forward to continuing to serve you!
  • Review fromThomas C

    Date: 05/01/2025

    5 stars
    Great rates and great customer service! I had a problem logging in and customer service resolved my issue much quicker than expected.

    Raisin

    Date: 05/02/2025

    Thank you so much for your wonderful review! Were thrilled to hear you had a positive experience with our customer service team and that we could resolve your login issue quickly. Your satisfaction is our top priority, and we truly appreciate your kind words about our rates and service. If you ever need further assistance, please dont hesitate to reach out. Thank you for choosing Raisin!
  • Review fromLouis M

    Date: 04/29/2025

    5 stars
    Armeenah was great! Very professional yet kind and patient. A pleasure to talk to. *****

    Raisin

    Date: 05/01/2025

    Thank you so much for your kind words, *****! Were thrilled to hear that you had such a positive experience with Armeenah. Her professionalism, kindness, and patience are qualities we value greatly, and its wonderful to know they made your visit a pleasure. We appreciate your feedback and look forward to serving you again!

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