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Business Profile

Financial Technology

Raisin
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.15

Average of 99 Customer Reviews

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Review Details

  • Marian B

    Date: 05/06/2025

    Marian B

    Date: 05/06/2025

    Fantastic and I now know why my son uses Raisin & recommended it to us. It makes on line banking choices easier. The web site is clear & easy to navigate. Most of all when I called to speak to a human, I actually spoke to a helpful, knowledgeable person.

    Raisin

    Date: 05/09/2025

    Thank you so much for your wonderful review, ****** and for sharing your experience! We're delighted to hear that Raisin has made online banking choices easier for you and that the website's clarity and ease of navigation stood out. It's especially rewarding to know that when you reached out, you were able to speak with a helpful and knowledgeable person-our team strives to provide exactly that level of support. We're grateful to your son for recommending us and to you for trusting Raisin. If you ever need assistance again, we're here to help!

  • Douglas D

    Date: 05/06/2025

    Douglas D

    Date: 05/06/2025

    Prior to opening an online account, I telephoned customer service to seek clarification on a few points. Connected to a representative within a few minutes. The representative answered all questions quickly with excellent clarity.

    Raisin

    Date: 05/07/2025

    Hey there, Doulas! Thank you so much for taking the time to share your positive experience with our customer service team. Were delighted to hear that your questions were answered promptly and clearly, and that you felt supported even before opening your online account. Providing excellent service is our top priority, and your kind words truly motivate us to keep delivering the best. If you need any further assistance, please dont hesitate to reach out. We look forward to serving you again!

  • Mathew M

    Date: 05/05/2025

    Mathew M

    Date: 05/05/2025

    Even though Im no fan of raisin bank, Armeenah is awesome. She is caring and helpful. How I wish she worked somewhere I like.

    Raisin

    Date: 05/06/2025

    Thank you so much for your kind words about Armeenah! We're thrilled to hear she made such a positive impression with her caring and helpful approach. We appreciate your honesty and hope that one day we can win you over as much as she has. Please dont hesitate to reach out if theres anything we can do for you in the meantime-wed love to keep delivering great experiences

  • Abdul K

    Date: 05/02/2025

    Abdul K

    Date: 05/02/2025

    Raisin is a fantastic banking/saving system, and their customer service is out of this world. I highly recommend this banking system to anyone looking to save and make some money.

    Raisin

    Date: 05/05/2025

    Thank you so much for your fantastic review! Were thrilled to hear that you find Raisin to be a great banking and saving system and that our customer service has exceeded your expectations. Your recommendation means a lot to us, and were delighted to support you in saving and growing your money. We look forward to continuing to serve you!

  • Thomas C

    Date: 05/01/2025

    Thomas C

    Date: 05/01/2025

    Great rates and great customer service! I had a problem logging in and customer service resolved my issue much quicker than expected.

    Raisin

    Date: 05/02/2025

    Thank you so much for your wonderful review! Were thrilled to hear you had a positive experience with our customer service team and that we could resolve your login issue quickly. Your satisfaction is our top priority, and we truly appreciate your kind words about our rates and service. If you ever need further assistance, please dont hesitate to reach out. Thank you for choosing Raisin!

  • Louis M

    Date: 04/29/2025

    Louis M

    Date: 04/29/2025

    Armeenah was great! Very professional yet kind and patient. A pleasure to talk to. *****

    Raisin

    Date: 05/01/2025

    Thank you so much for your kind words, *****! Were thrilled to hear that you had such a positive experience with Armeenah. Her professionalism, kindness, and patience are qualities we value greatly, and its wonderful to know they made your visit a pleasure. We appreciate your feedback and look forward to serving you again!

  • John B

    Date: 04/04/2025

    John B

    Date: 04/04/2025

    couldn't be happier-great experience these past 2 years communicate clearly - knowledgable - helpful - make you feel secure - great rates

    Raisin

    Date: 04/09/2025

    Thank you so much for your glowing review! Were thrilled to hear that your experience with us over the past two years has been so positive. Clear communication, knowledge, and making sure our customers feel secure are values we hold close, and its wonderful to know theyve made a difference for you. Were also delighted that our rates have met your expectations! Your feedback motivates us to continue providing exceptional service, and we truly appreciate your trust in us. Thank you again!

  • Tom D

    Date: 04/01/2025

    Tom D

    Date: 04/01/2025

    Always fantastic service and qualified people to talk with. A+

    Raisin

    Date: 04/03/2025

    Thank you so much for your kind words and positive feedback! Were thrilled to hear that youve consistently had fantastic service and great experiences with our team. Providing knowledgeable and friendly support is always our top priority, and it means a lot to know weve met your expectations. We truly appreciate your A+ rating and look forward to continuing to serve you!

  • Karin F

    Date: 03/24/2025

    Karin F

    Date: 03/24/2025

    I've been using raisin for maybe 2 years. Works great I make more interest than I would anywhere else on my money. And, I think they're very trustworthy.

    Raisin

    Date: 04/03/2025

    Thank you for your wonderful feedback! We're thrilled to hear that you've been enjoying Raisin for the past two years and that it has helped you earn more interest on your savings. Trust and reliability are at the core of what we do, so it means a lot to know that you find us trustworthy. We truly appreciate your support and look forward to continuing to help you achieve your financial goals! If you ever have any questions or need assistance, dont hesitate to reach out.

  • DANIEL N

    Date: 03/15/2025

    DANIEL N

    Date: 03/15/2025

    I am disenchanted with the time it takes to complete my transfer, and after 10 days, my funds are not yet available to withdraw money from. I attempted to make a small withdrawal, as a test, only to find the deposit I made is still not available to take money ******* addition, when I attempted to add this account with Valley Bank, through Raisin, to my ************** for monitoring, the ********** Routing and account numbers are not recognized.I attempted to withdraw full amount of deposit, and close this account, but as I said, the funds are currently unavailable still to do anything with. I will again, have to call their customer service to inquire when I can withdraw all of my deposit and close this account. This is not a banking system I am familiar with.

    Raisin

    Date: 03/18/2025

    Thank you for taking the time to share your experience with us. We appreciate your feedback and are committed to addressing your concerns directly. A member of our leadership team has contacted you on March 18, 2025, to work towards a resolution. If you have any additional questions or require further assistance, please do not hesitate to reach out to our customer service team at **************.
    Thank you for your patience and understanding.

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